Africa Safari Lodge

Dishonest manager

Confirmed and paid for reservations two months in advance of trip with confirmation emails from the manager. Upon arrival, was told that reservation was for previous night and we lost pre-paid reservation. They said they were completely booked and blamed staff for error. Only upon showing them confirmation emails for correct date from manager did they offer to put us up in a farmhouse near the property with no electricity or running water. At that time a bus load of German tourists pulled up. After talking with them, we found out they had booked their rooms AFTER we made our reservations, and apparently, the hotel manager decided to go with a bigger group in lieu of honoring our reservations. Only after lots of talking and arguing, did they agree to find rooms for us at another location and refund all of our money - they originally wanted to just transfer funds to the other hotel, even though the room rates were significantly less. The most upsetting part was that they weren't honest about giving away our rooms. And at no time during the interaction did they offer us a seat, glass of water, or any solution to our dilemma until we pressed them to do so. Luckily, we had Africaans speaking friends with us or we wouldn't have been able to work anything out. We spent thirteen nights in Namibia at 10 different lodges. Our experiences with all other lodges were excellent. Would not recommend this lodge to anyone - the managers are dishonest and rude.

Disgruntled , Mục đích khác, thg 10 12, 2014

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Oasis in Mariental

This lodge is about 25km out of Mariental. When you drive through the gates you forget about the many km you have driven as the setting is so peaceful and tranquil.

Rosemary, Kỳ nghỉ lãng mạn, thg 3 19, 2016

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Ruhig gelegen. Eine Nacht Stromausfall, eine Nacht kein Wasser. Service mittelmäßig.

2 đêm kỳ nghỉ lãng mạn, thg 4 24, 2021

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liebevoller Empfang, schöne Zimmer und Anlage, abends kamen die Rhinos ans wasserloch- ein tolles Erlebnis

2 đêm kỳ nghỉ lãng mạn, thg 11 3, 2019

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Toller Aufenthalt

Insgesamt ein toller Aufenthalt!! Sehr gerne wieder. Besonders zu empfehlen ist der Game Drive mit Sonnenuntergang. Lediglich Abzüge für den verschmutzten Pool. Darüber hinaus wurde auf Nachfrage die Dusche nicht repariert.

Hanna, 1 đêm đi nghỉ cùng bạn bè, thg 9 28, 2019

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Super accueil, très bon restauranr et le must, la vue de la terrasse de notre chambre sur les 3 rhinos et un bébé à 15 mètres à peine !!!

Julie, 1 đêm nghỉ, thg 10 25, 2018

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belle rencontre avec la faune locale

sejour tres reposant, dans un cadremagnifique où les animaux nous ont fait une visite impromtue à 10M de note chambre,surtout le rhino blanc que nous avions cherché en vain dans l'après midi lors d'un game drive.

micheline, Kỳ nghỉ lãng mạn, thg 10 25, 2015

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Rel. neue Lodge außerhalb Mariental

Wir waren die einzigen Gäste, trotzdem Team sehr freundlich und engagiert. Zimmer mit auch exklusiven Ausstattungen. Durchaus empfehlenswert!

Mục đích khác, thg 10 12, 2014

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Bel environnement

Belle vue, lodge calme, bel endroit pour se reposer

Corinne et François, Mục đích khác, thg 9 1, 2014

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Sehr sauberes Haus. Gutes Essen mit erlesenenWeine

Die Erlebnisse waren sehr beeindruckend. Wir können nachts vor unserer Unterkunft Nashörner aus einem Abstand von max. 8 m. beobachten. Das Personal war sehr zuvorkommend und aufmerksam.

Kỳ nghỉ lãng mạn, thg 12 7, 2015

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