Best Western on the Avenue

Nicely updated hotel in convenient location. Breakfast surprisingly good.

Great hotel for the price.

Good location with a short 20 minute walk to the City Hall (worth a visit for the Art Deco architecture and observation deck). Staff were friendly, and despite building work taking place this was not noisy or intrusive. Parking was good. Rooms were comfortable, clean and quiet. The lift is interesting in a good way, they should make more lifts with artwork. Breakfast was good, and there are restaurants within a short walk, especially Fat Bob's which is easily reached by walking across Delaware Avenue and a small car park. We stayed in Buffalo and visited Niagara from here by car, certainly a better decision than staying in Niagara Falls. Could have spent longer in Buffalo as did not even scratch the surface of what it has to offer.

All the staff including the hotel manager were just so friendly and helpful, giving lots of recommendations of places to eat or things to do in the local area. The ones we did were really good. Clean and comfortable room. Great breakfast. No issue with the free parking.

The room was so pretty and very comfortable! The keys were not working, and we had to be let in to our room every time we needed to enter. Though it was inconvenient for me, the service to let me in was very pleasant. Breakfast was good and the complimentary coffee/tea whenever we want was a huge bonus. Free parking was great and the restaurant book in the lobby was a nice touch.