High Lords Residence

I was really amazed with this Hotel, I booked it as a very budget minded hotel and didnt expect much because I didnt plan on being in the room much except to sleep, but it was like a brand new room, really nicely put together, great bed that was really comfortable, id say the bed is better then my bed at home which is very rare in Thailand, most beds here feel like boards with a cushion and sheet thrown on it. its located on a little side street right off the beach thats lined with several smaller bars, scooter rentals, Laundry and Massage places and a local Maui Thai Gym, at first I was concerned about street noise but it wasnt a issue as long as the doors to the balcony were closed I didnt hear anything outside, The staff was great and very nice and were always happy to help with info or anything extra needed, My next trip to this area I will absolutely stay here again..

So disappointed we checked out first thing next morning, cutting our stay short. A pool was advertised and promoted, even a photo appeared on the website which has since been removed. We booked solely because it promoted the pool. I was promised a refund from the hotel - but told it would need to be done via hotels.com. This was honoured by hotels.com but the hotel is NOT honouring it. They have no credibility. The area is pretty seedy - ok if you like that sort of thing. Not quiet either. When questioning the hotel about the pool, they tried to tell me it was an old photo etc and what appeared a total load of nonsense. At the end of the day they lied about the refund. But thankyou hotels.com for looking after us.