Grand Mercure Phuket Patong

absolutely amazing hotel for the price. Great food and professional staff. I already want to come back.

Wheelchair accessible and excellent service. Service beyond any expectations.

Got there first day but was given a room which was not up to standard, was late so we just put up with it til the following day, the reception was very good n upgraded is with a much better room which we stayed for the rest of our stay, one thing is, I think they should check the towels for wear and tear b4 they put it in rooms as this doesn't give them a good impression. The buffet breakfast is ok but not great as I've seen better, the staff's was very pleasant but some had difficulty in communicating with us. The Hotel is situated a bit in from the beach but only around 10min walk, everything else is just a short walk away, we had a very quiet room which was so nice for sleeping. Overall, a good stay!

Very nice hotel, the staff were extremely friendly and super helpful and the service was excellent. The pool room was a little small but had the advantage of a very nice private terrace with direct access to a quiet part of the pool, which was a very nice feature. The room was clean, modern and comfortable. Great location, in the middle of town with close access to everything inc the beach. The hotel was a very nice, quiet oasis in the middle of Patong.