The Charm Resort Phuket

It was a great experience to stay at Charm Resort, excellent room service. Service received from the receptionists is not great, disappointed with their responses. Our private swimming pool was dirty after a maintenance work and couldn't use it for a day. We complained about it and no one bothered to take any further action on this.

I like the location. The best part was I just needed to cross the road to the beach, and I got to see the beautiful sunset!

Hotel was beautiful, amazing pool on the 7th fl, walking distance to the beach. Negative I would say is that our room had a horrible smell so the hotel staff provided us candles rather than changing our room. The room was not completely clean, very dusty in some parts of the room and the sheets could need some bleach stains still on it.The breakfast choice was not great, but lunch and dinner was amazing. The hotel is 15 to 20 (base in how fast you walk) min to Bang La rd where all the bars are. There is a building being constructed next to it but this was not a bother, did not hear any noises from it.

Loved the hotel. The staff were friendly and very helpful to cater to any of our needs. The location was exactly what we were looking for during this trip. About a 5-10min walk from the main Patong area, so we avoided all the main crowds and all the loud noises. Highly recommend

The hotel was very good. Friendly staff. No complaints.