4/10
To be honest this was very difficult. Starting with the nice bit, it’s cheap, and it was my first time in Mauritius so I didn’t know the relativity of quality but it’s stark for this 4 star hotel and the 5, so acknowledging this is cheaper and judging it reasonably there are glaring issues.
1. Day 1. The room had a leak on the roof so when it rained at 3:00 in the morning it was like a drum on the roof, call reception and they offered to take me on a tour of other rooms I could move to. Not thrilling.
2. There was mould in the room in the bathroom where clearly there is no ventilation, this comes with the expected smells. Not great for the start of your holiday.
3. Change room day 2, and another roof problem, this time the AC unit had parts not attached properly, so when you try and sleep at night and there is wind in a tropical country, banging once again ensues like a drum. 3 calls with maintaince and fixed (recurred later in the trip)
4. The mattress is like sleeping on bricks, to the point I had a massage at the start and end of the stay - which I booked at the hotel down the road as it’s just nicer (I spent 2 days in Longbeach on there day pass which you can buy for 200 euro for 2 people and highly recommend)
5. The toilet broke - and was fixed 3 times before on the last time it wouldn’t flush they changed the whole cistern … but living with this isn’t great on holiday.
There is more - leaks in multiple roofs, significant safety issues in the gym .. you get it
Andrew
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