KL Serviced Residences

1 Bedroom executive suite was nice and attractive comfortable. We changed room and the staffs knew what we needed and were attentive to supply all the stuffs we needed as per personal preference from the first few days stay. The only unfortunate thing is that the pricing was no longer including the free massage that we can get through our golden membership from hotels.com. Then, the phone was noisy and cracking and hard to speak to front desk. As well, changing room was unsure and usually they wouldn't call back soon during daytime.

It was good

Staffs were OK, but 1 technician smelled awful bad of smoke. Kitchenware were old and scratched and unclean. Towels were worn out. TV is too small for such big studio. Aircon was not working properly. Wheelchair service took long time. Nice spa floor and reception. Security guards were fine. Phone receptionists can be much friendlier and sharper.

Great high end feel in nice part of town. Everything from staff to room amenities (full kitchen) were spectacular. Only improvement to be made here would be for there to be a better ambience on the 7th floor pool/gym.

Great Hotel in the best part of Makati a short walk to an excellent Shopping Mall and overlooking the green belt.

There is convinced location. Near Greenbelt mall and park, 7/11 is in next building. Of course near the Main Makati area for business.

It’s sad when all rooms do not meet same standard. My first room was awful. Room smelled bad. Like a sweaty farm fresh pig odor. The linen on the bed was not even white. I changed rooms, but had to pay the upgrade. The upgrade was much better. Location was great and wifi was great.

The place looks really nice in the photos (taken when the flat was new), but that’s it. It has 2 shower rooms/toiletts but the 1beside the dining area stinks of sewage! The whole flat has a foul odor and it’s not worth the price. The staff are friendly and helpfull though...

Room service was not available. Noticed that the rooms are not as clean as they used to be. Our bathroom had a faint pee smell to it when we first came in. Kitchen utensils were mot as complete as they used to be. I have stayed in this property a couple of times and plan to stay for more times. If decline keeps happening i might change to different area. Still in a great location and staff really accommodating and helpful.

Will always come back. Great location and friendly staff