Location is excellent, however, we booked 1 night and another 2 nights the following week (all booked before we arrived in Melbourne) and realised immediately that the rooms were run down. Needs painting etc. 1st night room the tv remote didn’t work in the bedroom, you can’t get toilet roll with ease as it is tucked in behind you on the left hand side of the basin, no face washer supplied, no milk and no English Breakfast Tea Bags. Following week 2 nights same room 1 floor above, tv didn’t work at all in bedroom, reported to reception and advised he would send someone up to fix problem, waited for couple of hours, no one showed up, went back to reception and spoke to same man and he said he will get someone to call our room in a few minutes. Never heard from anyone, and all the same problems from the 1st night. We paid good money for a 1 bedroom apartment (king size) with a tv in bedroom and it was broken and they didn’t careless. Other than that the lady on both occasions who we checked in with was lovely and courteous.