8/10 - Rất tốt
5 tháng 9, 2022
Not anymore a golden age for this hotel
I booked a family suite which include 2 bedrooms( one with a double bed plus a single bed and the other bedroom with a twin bed) in that hotel for 9 days. I contacted the hotel and asked the to set up the twin beds as a double bed as my partner and I wanted to stay there but when we got to the hotel the twin beds haven’t been set up and still were separated! Our room was at the ground floor and the room balcony faced swimming pool, basically the room was next to crowded swimming pool so I went to reception to ask them to change our room but amazingly I notice the receptionist can’t speak English! She called another colleague who couldn’t speak or understand much English and he promised me to change our room in 24 hours and that never happened.
The hotel location is 40min drive to central Bodrum and the main harbour so you definitely need to rent a car otherwise have to pay 280 to 300 Turkish lira anytime want to go to central as there is not much to see in Gumusluk( hotel location).
The hotel layout and buildings are nice but unfortunately the hotel is not well maintained.
Toilet flush frame in our room was broken as well as the shower head holder, however, I asked them to repair it, but this did not happen. The room service was a disaster and we have to go to the reception anytime we wanted clean towels or toilet paper, sometimes cleaner was coming at 3 or 4 pm to clean the room which I never seen somewhere else before!
sareh
sareh, nghỉ 8 đêm cùng gia đình
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