118 Hotel

We thoroughly enjoyed our stay. Staff are very pleasant helpful and friendly. Its close to all amenities. Good value

gud stay

The hotel was good, very clean and comfortable and located in an area that is well serviced by supermarkets, transport, a variety of food stalls and small cafes, and a laundry across the road. The room was bigger than I expected. Communications were a bit of an issue - I couldn't get any hotel wifi reception on my iPad or mobile phone reception in my room, admittedly not major problems but annoying. I wasn't all that impressed at getting hit with a further 8 ringgit "government tax" on top of what I had already paid with my reservation through Hotels.com. It's only 8 ringgit and perhaps a state tax in Penang (??) but no other hotel I stayed at in Malaysia found it necessary to pull that stunt. All said, it was a good hotel, clean,comfortable and safe and offers great value for money.

Good value for money. Stayed 3 nights, was on holiday with husband and in-laws. Staff were friendly and helpful. Hot and cold water dispenser in the lobby. Hot shower, air conditioning, TV, good size room. Walking distance to the small local market (Kuantan Market), eateries (on New Lane), shopping malls (M Mall and Penang Times Square) . Easy to get around.

Nice clean room. Very small space and area to put bags on floor.