4/10 - Khá
11 tháng 8, 2022
Beautiful Misleading Photos
This "4 star" "resort" was mediocre. The breakfast is good and the wait staff in the restaurant are nice. The WiFi works throughout the property. The desk and housekeeping staff are friendly.
That's where the positives end. The photos are a little misleading, the larger rooms are actually a block away from the beach and to get to breakfast you must cross the street and go to the other side of the hotel. The rooms do not have phones, they require that you use WhatsApp to contact the front desk or room service. Room service doesn't respond to their WhatsApp. We messaged and called them to order lunch when they opened without a response from them, then 2.5 hours later they messaged us back seeing if we still wanted to place an order. Our first room was in bad shape with large water damage in the bedroom. Our replacement room had a little less water damage in the bedroom. The towel and toilet paper holders in the bathroom fall off easily. The fridge handle in our first room was falling off. I'm not sure what the requirements are to be "4 stars" but I assume that this hotel falls short. The hotel was ok for the price though, I guess you get what you pay for.
Nghỉ 5 đêm
Nhận xét của khách thực Hotels.com