Pine Bay Holiday Resort - All Inclusive

The staff in general was really rude. They didn't have king size bed. They told me that the 10% of the bedrooms in the hotel just have king size. The rest of them are twin beds although they put together but it is not the same feeling. I had a bed for my baby. Thanks that they change it into a baby crib. The English of the staff of room service is: wow, no words. I ask for a hand wash, body wash or something to wash my body and I got a conditioner: what? The food was all oily food. If you are gluten intolerance or you suffer from lactose intolerance you will not have many options in terms of milk or bread. The facilities are very good. If you want to go just to drink, alcohol or soft drinks and eat like crazy and enjoy this is your place but be careful with the food. The problem is that many parents complaint about the slippery places for kids or teenagers, so it is not that safe for kids.

We stayed here for 6 nights with family and friends and we wouldn’t return ... club rooms awful , food terrible (my son and I both had food poisoning) , hotel wasn’t run properly... not organised at all, not suitable for the disabled as we struggled with our sister who is in a wheel chair, paid a lot of money for this hotel and in my opinion it was a waste of money , def far better hotels than this ... I would recommend palm wings Ephesus as we stayed there the week before and it was absolutely amazing

Far from being a 5 star hotel... Food was less than mediocre-service lacking- AC turned off from 11pm to 8 am (completely unacceptable in hot weather) When I went to Customer Relations, my visit was useless.....would not recommend...

Not so good. No kettle in the room. No iron, no iron room. Aircond was not functioning well, very hot. I can't even sleep due to hot and noisy outside.