This is an actual apartment, not a hotel room or suite. It is well located if you arrive in Lille by train, and there are plenty of places to drink/eat/shop in the vicinity. The apartment is well appointed with a large TV, excellent WiFi and a small but functional separate kitchen. One should be aware that the area and the apartment itself are not easy to navigate for anyone with a mobility impairment, and if you drive there is nowhere to stop or park your car near the entrance. I would only recommend this place to someone staying for several days—I stayed for a full week, and found it extremely well suited to my needs but I probably would not have chosen it for just one night. I received the door access codes via e-mail and I never actually came in contact with the manager, I only spoke with her on the phone. I did not have any issues during my stay, so I cannot vouch for how responsive the manager would be in case of trouble. This did not bother me at all, but again the property works more like a rental than a hotel.