4/10 - Khá
17 tháng 2, 2025
Mixed review
For the cost of our trip, I would have expected better accommodations. While there were positives during our stay, they were overshadowed by negatives. Negatives: cleanliness - while our linens were clean and the room had been cleaned, the bathroom was dingy, had dirt in the corners, and water stains on the ceiling. The baseboard heating vents were dirty. Additionally, water was dripping from the bathroom vent fan. The room was extremely drafty. You could feel the breeze through a noticeable gap in the door. The door to the adjoining room had a gap at the bottom, so it wasn't quiet when the adjacent room was occupied. Pool area - in need of upgrades as paint was chipping and peeling everywhere. The room with the pool itself was drafty and cold. Positives: Customer service - When we told the front desk about the dripping vent, maintenance was called. The adjoining room had vacated, and they allowed us to open that door and use that room for our 2nd night since they could not repair the ceiling during a weekend. The maintenance worker checked on us later to ensure we could access the other room. Pool - It was convenient to have pool access from our room. Having a pool, hot tub, and sauna was a plus. There is also an arcade that we did not visit.
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