By Murat Royal Hotels

The location is great, just near Galata tower. The hotel is nice and the staff very accommodating.

I had a fantastic stay here. Everything was clean and very modern, reception was friendly and accomodating. Next door to Galata Tower, great if you want to visit it.

They have swapped signs and according to hotel.com bookings are non refundable. It's extortion and lies then they have your money. They offered my money back after i said illl fight them for it. but the country is a joke they are all dishonest scammers. Only book with agoda in turkey and see the places in person first or you are getting online lies and dirty theft. Not worth a visit.

We booked st by Murat bug we’re giving the corner hotel next to it “as upgrade” it wasn’t. Room is not ready and is not functioning yet.

The room was awesome for us two and we really enjoyed our stay there. The location is also great. We had a little difficulty finding the hotel as we followed the walking route that Google Map planned and the hotel's info on GM was not accurate or up-to-date (the location and the phone number, fyi).

I did not stay at all because I checked out just after i saw the room. Hotel manager refused to refund the booking money, or changing my booking room or providing any receipt that i was leaving. Dirty room, full of dust and mosquitos.

Cleaning 1/10 Food 2/10 Location 5/10 Very small very dark not as expected rated as 4 stars it should be 2 max

The staff makes this place!! They are amazingly helpful and will go way above and way beyond what's expected to ensure you have everything you need and that you're well looked after. I had the top room - 107 (there's no lift, but the lovely staff offered to take my bags up there but i was travelling light so it's ok) and it was super bright had a balcony and had a great view of the Galata tower. The room is super clean and smelt fresh, it is very bright and the bathroom is big and clean too! The don't offer breakfast but did supply tea and coffee. The location of the hotel is very central with Karakoy ferry, tram and buses close by, Sisane metro is also close. The surrounding area has a lot of great little cafes and places open til late so i didn't ever feel unsafe to go home late (travelling as a single female). And it's literally a 3 minute walk from Galata tower. For the price you are getting an amazing amazing place to stay! I would stay there again for sure. A small sthg - taxi's don't like getting too close to the hotel itself because all the streets are one way and there are those teeth things that burst your tyre if you go over them the wrong way - it was only an issue once I had to leave to the airport with luggage factor in more time or walk down to a main street otherwise really is a non-issue.

Hotel staffs are kind and nice, room seems perfect for me, or anyone who wants to make themselves comfortable and needs a quite place but still close to main load.

Reception dirty Receptionist was like 10 years old asking me for my passport. Bad location if you want to get out and come late in the night by taxi, no one can find it. GPS never finds the location. Traffic traffic traffic