Hotel Isabel

This hotel has a very good location. Unfortunately there is a roof top restaurant bar close by that played very loud live music until 3am in the morning. This is not the hotel's fault but it's a big negative to me. Maybe a stay early in the week Monday -Wed would be the way to go. It was my only fault with it but it is a big one!

The hotel is really cute, and I had a good experience with a few of the staff members. A lot of the workers seemed irritated to be there and irritated to be dealing with you, especially the cleaning and maintenance staff.One lady at the front desk was especially dismissive of my needs. I asked them everyday to not send the maid staff into my room, and 2 out of the 3 mornings I was there, they did anyway. My stuff was moved around, and the window was left open one of the nights. I have asthma, and the air quality was horrific in the city. I ended up with a headache and trouble breathing that night because they did not respect my request. This hotel is close to many attractions, but I would not stay there again after my experience. Additionally, they did not provide soap or toilet paper in the bathroom. You had to carry the toilet paper in, and you couldn't wash your hands until you got back to your room. If you want to borrow a hairdryer, they expect your first born. They really could use improvement on their service.

Clean old hotel just blocks from Zocalo, great choice. The friendly, helpful frontdesk staff speak English. Sara is a jewel.

great location, safe, friendly staff.

Very good value for money, given location so near the Zocalo. Only downside was the restaurant.