Do not choose to stay at this resort unless you are part of an organized boat tour. They are geared up to cater to tour groups passing through and not to individual bookings; we were the only guests who stayed more than one night. They were wholly unprepared for us as an independent couple, failing to reply to our messages, unable to provide help on arrival (we had to arrange our own transport to the island despite the resort having at least three of their own boats, and when we finally arrived we were left standing at the end of the pier with our luggage while the staff were asleep under the reception desk), and even unprepared to provide us meals outside of the tour group buffets. Breakfast one day was re-heated buffet left-overs. It is disappointing because they have the most wonderful, picturesque location but waste it with the worst of 'island' service and facilities, not to mention sliding in hidden charges for things like orange juice at the supposedly 'free' breakfast. They greeted the tour groups with gusto and enthusiasm but then neglected us because we didn't fit with their daily pattern. Shame.