McAllen Performing Arts Center - 7 min drive - 8.1 km
17th Street Entertainment District - 8 min drive - 10.7 km
La Plaza Mall - 8 min drive - 10.5 km
Getting around
Miller Intl. Airport (MFE) - 8 min drive
Reynosa, Tamaulipas (REX-General Lucio Blanco Intl.) - 40 min drive
Restaurants
Jack in the Box - 15 min walk
Tacos La Silla - 1 min drive
Whataburger - 2 min drive
Ranch House Burgers II - 3 min drive
Danny's Mexican Restaurant - 2 min drive
About this property
SureStay Hotel By Best Western Mission
SureStay Hotel By Best Western Mission puts you within a 10-minute drive of McAllen Convention Center and La Plaza Mall. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool.
Languages
English, Spanish
At a glance
Hotel size
54 rooms
Arriving/Leaving
Check-in start time: 5:00 PM; Check-in end time: 10:00 AM
Minimum check-in age: 25
Check-out time is 10:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 25
Children
Children may not be eligible for complimentary breakfast
No cribs (infant beds)
Pets
Pets allowed (cats only, 1 total, up to 1 lb per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas (1-device limit)
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Free continental breakfast each morning 7:00 AM–9:00 AM
Shared microwave
Water dispenser
Working away
Computer station
Services
24-hour front desk
Laundry facilities
Multilingual staff
Facilities
Television in common areas
Fitness center
An outdoor pool
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Well-lit path to entrance
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Stay connected
Desk
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Access via exterior corridors
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Towels fee: USD 100.00 per accommodation, per night
Pets
Service animals exempt from fees
Pet deposit: USD 1000 per day
Pets are allowed for an extra charge of USD 1000 per pet, per day, plus a one-time cleaning fee of USD 1000
Pool, spa, & gym (if applicable)
Pool access available from 11:00 AM to 9:00 PM
Guests under 18 years old are not allowed in the swimming pool
Policies
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Las Palmas
SureStay Hotel
Best Western Las Palmas Inn Mission
Best Western Las Palmas Mission
Las Palmas Best Western
Las Palmas Inn Mission
Las Palmas Mission
SureStay Mission
Surestay By Mission Mission
SureStay Hotel By Best Western Mission Hotel
SureStay Hotel By Best Western Mission Mission
SureStay Hotel By Best Western Mission Hotel Mission
Frequently asked questions
Is there a pool at SureStay Hotel By Best Western Mission?
Yes, there's an outdoor pool. Guests have pool access from 11:00 AM to 9:00 PM.
Are pets allowed at SureStay Hotel By Best Western Mission?
Yes, cats are welcome, with a limit of 1 total and maximum weight of 1 lb per pet. There's a charge of USD 1000 per pet, per day, and there's also a deposit of USD 1000 per day. Service animals are exempt from fees.
Is parking offered on site at SureStay Hotel By Best Western Mission?
Yes, there's free self parking.
What are the check-in and check-out times at SureStay Hotel By Best Western Mission?
Check-in start time: 5:00 PM; Check-in end time: 10:00 AM. Check-out time is 10:00 AM.
What is there to do at SureStay Hotel By Best Western Mission and nearby?
SureStay Hotel By Best Western Mission has an outdoor pool and a fitness center.
What's the area around SureStay Hotel By Best Western Mission like?
SureStay Hotel By Best Western Mission puts you in the heart of Mission. Popular attractions include McAllen Convention Center, which is 7 minutes away by car.
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
4/10 Fair
Nov 16, 2024
The dining room chairs are broken and old
The dining room chairs are broken and old, the bathroom lock doesn't work and the person gets stuck inside, the furniture is old and worn.
Francisco Javier
Francisco Javier, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2024
Donna
Donna, 2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
Oct 16, 2024
No pets allowed even though it is advertised as such
James
James, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 13, 2024
No accountability, very dissatisfied.
Extremely loud music coming from one of the rooms past 3am. It was ridiculously loud. Absolutely no regard for people that needed sleep for the next norning. I will bot be staying here again.
Luis
Luis, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 26, 2024
Easy in and out, great breakfast
Carol
Carol, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 24, 2024
This is my hotel to stay at whenever I go to McAllen
Cynthia
Cynthia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 21, 2024
JUAN MANUEL
JUAN MANUEL, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 18, 2024
Price vs quality, ok !
RAUL
RAUL, 1-night family trip
Verified Orbitz guest review
10/10 Exceptional
Aug 9, 2024
This is my favorite place to stay when I travel to mission Tx
Cynthia
Cynthia, 2-night trip
Verified Expedia guest review
8/10 Very Good
Aug 4, 2024
Rene
Rene, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Aug 3, 2024
has roaches!!!
Leeanna
Leeanna, 8-night romance trip
Verified Expedia guest review
8/10 Very Good
Aug 1, 2024
Front desk clerk at check in was great, but at check out was kind of just give me the key and leave!! Didn't even get up from her chair. Property itself is great!! Room and bed was very nice but carpet was very dirty.
Mohammed
Mohammed, 3-night business trip
Verified Expedia guest review
2/10 Poor
Jul 26, 2024
hotel was under renovation, lavatory was not working properly, slipped inside tub and hurt my right leg and toe. refrigerator was not working I had to leave my insulin on the nigh table and threw the vial away the next day. It was no good. Spoke to hispanic female manager and she apologized, male person said property was listed under renovations and it wasn't true. Horrible experience.
Grace
Grace, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
Jul 26, 2024
JOSE C
JOSE C, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 26, 2024
JOSE C
JOSE C, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 20, 2024
Liked the property and the location. Easy access to the express. Definitely staying there again.
Cynthia
Cynthia, 1-night trip
Verified Expedia guest review
4/10 Fair
Jul 12, 2024
No comforting AC turned off during the night sheets smelled