Beachfront Hotel La Palapa - Adults Only

This hotel was in a perfect location, it was close to restaurants and on the beach. The staff was super nice and helpful. The breakfast was amazing!!

7 đêm đi nghỉ cùng bạn bè, thg 7 13, 2021

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Skip this one folks! There are so many more beautiful properties for sale or less money with a service-oriented staff. This is Motel 6 on the beach.

2 đêm nghỉ, thg 7 10, 2021

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I love that the hotel is right on the beach but also close to town, everything is walking distance, the staff was friendly and always helpful. The included breakfast was a plus! They have so many varieties to choose from. I would definitely recommended

5 đêm nghỉ cùng gia đình, thg 6 16, 2021

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Sleepy seaside snooze

Sleepy little hotel right on the beach. Average rooms with very little hot water available. Breakfast was outstanding from onsite cafe run by outside vendor. I did not know I would have to settle with them at end separately and in cash.

Jose A, 4 đêm nghỉ, thg 6 16, 2021

Nhận xét từ khách hàng thật của Hotels.com

I loved the friendly staff, a lot of communication, provided a contact since the beginning, always eager to help, the hotel was lovely, the beach awesome! food was delicious!! As well as snacks. What I didn’t like is, as helpful as they seemed, they were not able to help to find transportation from hotel to ferry (the weather was awful and that made more difficult for us) they should provide that service. Also, the hot water was non-existent.

2 đêm nghỉ cùng gia đình, thg 6 15, 2021

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Despite presenting documentation that our stay was pre-paid and the balance was zero, the hotel harassed us in person, by texts, and voicemails during our entire stay that we owed them $231. They admitted that their staff member banged on our door at 10:00PM in an attempt to confront us about the charge. We sat scared in our room, fearing someone was trying to break the door down. Yes, this ACTUALLY HAPPENED. We told them to contact Expedia, for this issue had nothing to do with us, but they kept telling us to contact Expedia on their behalf. Upon checking out, they again harassed us about contacting Expedia. My husband simply responded "Gracias" and they left us a malignant text accusing my husband of being "very rude"! He recorded the interaction and the only word he spoke was "gracias" in a kind demeanor. The front office staff was horrible and ruined our stay. We will NEVER return to this hotel or any hotel affiliated with these owners.

3 đêm kỳ nghỉ lãng mạn, thg 6 12, 2021

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Customer services was excellent. Defely

3 đêm nghỉ, thg 6 9, 2021

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What a delightful experience!! Everything from the correspondence to the check in to the friendliness was amazing. The room was very clean and basic but we had a picture perfect view of the water and the property was steps from the town. The breakfast was so very delicious. I would definitely visit this hotel again.

1 đêm nghỉ cùng gia đình, thg 6 2, 2021

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Great location, very quaint and and very clean and nice staff. got cute towel animals every day! The breakfast was the bets on the island! They had a fesh juice bar which was delicious and reasonable. Speak English pretty well. Would stay there again but probably not going back to Mexico again. ha da horrible transfer company incident. Two surprises not awesome but tolerable. Can not flush TP must put in a trashcan for them to biocompost. Very limited hot water, but cold water is warm so showers were quick but we were usually coming in form the beach so did not care much.

5 đêm nghỉ cùng gia đình, thg 5 31, 2021

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The Beachfront Hotel La Palapa stands out above the rest of the hotels at Holbox. Everything about it from the friendly staff, hotel location, the rooms, the restaurant/bar, the excellent beach and especially its peaceful ambience made for a truly memorable experience. We will definitely plan to stay again for our next vacation. Highly recommended!

3 đêm kỳ nghỉ lãng mạn, thg 5 23, 2021

Nhận xét từ khách hàng thật của Expedia