The property had plenty of parking and the staff made it easy to arrange a late check-in. Check out time was also 10:30 am instead of the usual 10 am.
We arrived late so it was dark, there was no lighting leading up the stairs and down the walkway to our room, was very hard to see.
The room was spacious but very outdated, including the appliances.
A sign in the room told us that we needed to wash and dry our own cutlery/crockery.
The bathroom had no exhaust fan and the window didn't have a fly screen.
The toilet leaked from the back, with the water trailing across the tiles to the bathroom drain. Made the floor slippery and wet.
The bath towels were tiny.
The remote to the tv couldn't be found anywhere.
The sofa bed was old, sagging in the cushions and when we opened it for one of our family members to use it the springs and base were broken. The mattress was dirty, thin and overused.
One of the pillowcases had mould on it.
The lights above the beds were partially hanging out of the wall.
The spare blanket I got out of the cupboard smelt like sweaty feet and I don't believe it had been washed or checked for a very long time.
There was no complimentary milk so we could have tea or coffee, and not enough cups for the number of people sharing the room.