4/10 - Khá
18 tháng 11, 2022
Worst lack of service ever- find somewhere else
This motel has to have one if not the worst customer service of the ooo's of motels I stay as a commercial traveller on a regular basis.
The manager rang prior to our arrivial saying had hundred's of calls seeking accommodation (his word's) confirmwed we still wanted it and a ETA. We arrived to find the office had CLOSED on the door and to ring a number. We rang twice and each time the call diverted then dropped out. I notice another group standing close by. I asked if they were trying to check in. One man replied no I'm the manager go into the office the door is unlocked. I did so only to be greeted by the lady behind the counter with "We dont answer the phone,I'm over it"
She checked me in failing to tell any information such as the free breakfast.
The room was ok but as other people came they were not given a room as it was full? Next morning very early I counted 8 rooms that had not been used. The sign at the entrance still said Vacancies when we arrived?
The breakfast was the highlight of the stop. Well presented and very extensive ie Cereals by 15, Toast or bread x 4, juices, tea, coffee etc and in a nice dining room but unless you read the directory in the room you were not told.
Clean pool area. Parking at the door
Christopher
Christopher, đi công tác, nghỉ 1 đêm
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