See all properties

Hotel Allen

3.0 star property
Motel with outdoor pool, near Magnetic Island Ferry Terminal

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Allen

View from property
Outdoor pool
View from property
Bed sheets
Check-in/check-out kiosk

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Non-smoking
  • Laundry facilities
  • Air conditioning
  • Free parking
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Bar/lounge
  • Air conditioning
  • ATM/banking services
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
  • Banquet hall
Feel at home
  • Fridge
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Cable TV service
  • Free self-parking

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Quadruple Room

Bed sheets

Quadruple Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Standard Quadruple Room

Bed sheets

Standard Quadruple Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Triple Room

Bed sheets

Triple Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Twin Room

Bed sheets

Twin Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Bed sheets

Double Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Bed sheets

Studio Suite

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite

Bed sheets

Suite

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Studio Suite

Bed sheets

Family Studio Suite

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Single Bunk Bed

View all photos for Single Room

Bed sheets

Single Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

About the area

Map
Eyre Street, North Ward, QLD, 4810

What's nearby

  • The Strand Beach - 3 min walk
  • Castle Hill - 10 min walk
  • Magnetic Island Ferry Terminal - 19 min walk
  • Townsville Entertainment & Convention Centre - 3 min drive
  • Queensland Country Bank Stadium - 4 min drive

Getting around

  • Townsville, QLD (TSV) - 11 min drive
  • Townsville Station - 7 min drive

Restaurants

  • ‪Seaview Hotel - ‬3 min walk
  • ‪Watermark Townsville - ‬7 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Vitti Cafe - ‬1 min walk
  • ‪Cafe Bambini - ‬13 min walk

About this property

Hotel Allen

Hotel Allen puts you a short five-minute drive from Magnetic Island Ferry Terminal. Guests can take a dip in the outdoor pool or grab a bite to eat at Hotel Allen Bistro, which serves breakfast. Fellow travellers say great things about the helpful staff.

Languages

English

At a glance

Hotel size

  • 51 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 8 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 9:00 AM - 8:00 PM
  • Front desk staffed during limited hours
  • For more details, please contact the property using the information on the booking confirmation
  • Arrivals after midnight cannot be accommodated at this property.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge

What to do

  • Pool table
  • Beach nearby

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage

Facilities

  • ATM/banking
  • An outdoor pool
  • Banquet hall

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Towels

Food and drink

  • Fridge

More

  • Daily housekeeping

Special features

Dining

Hotel Allen Bistro – This bistro only serves breakfast. Guests can enjoy drinks at the bar.
On-site venue No. 2 – sports bar. Open daily.

Fees & policies

Renovations and closures

This property is closed from 7 September 2024 to 14 February 2025 (dates subject to change).

Children & extra beds

  • Cots/infant beds are available for AUD 15 per stay
  • Rollaway beds are available for AUD 15 per night

Policies

This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Allen North Ward
Allen North Ward
Hotel Allen Motel
Hotel Allen North Ward
Hotel Allen Motel North Ward

Frequently asked questions

Is Hotel Allen currently open?
This property is closed from 7 September 2024 to 14 February 2025 (dates subject to change).
Does Hotel Allen offer free cancellation for a full refund?
Yes, Hotel Allen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Allen?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Allen?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Allen?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Allen?
Check-in start time: 2:00 PM; check-in end time: 8 PM. Check-out time is 10 AM. Contactless check-out is available.
What is there to do at Hotel Allen and nearby?
Hotel Allen has an outdoor pool.
What's the area around Hotel Allen like?
Hotel Allen is located near The Strand Beach in North Ward, a short 19-minute walk from Magnetic Island Ferry Terminal and 7 minutes' walk from Strand Park.

Hotel Allen Reviews

Reviews

7.6

Good

7.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Fair

Dannielle, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Was enjoyable
Nicholas, 1-night trip with friends
Verified Wotif guest review

4/10 Fair

Good access to all local areas, strand, shops
John, 2-night trip
Verified Wotif guest review

8/10 Very good

Right next to Woolworths and some cafes/ small shops. Easy to find and park. Friendly and helpful customer service & hot shower.
Rachel, 1-night trip with friends
Verified Wotif guest review

8/10 Very good

Good rooms. good location
carol, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Laurel, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The bed was comfortable, the shower was hot and the jug and TV worked. What else do you need? All good!
Larry, 1-night romance trip
Verified Wotif guest review

8/10 Very good

Great value for money, clean room and bathroom
Dane, 3-night trip
Verified Wotif guest review

6/10 Good

Convenient location, clean but old and fairly shabby bathroom fittings, basic beds etc. staff were unobtrusive. Guests enjoyed music available
Lynette, 2-night romance trip
Verified Wotif guest review

10/10 Exceptional

Diego, 1-night trip
Verified Wotif guest review

4/10 Fair

staff were good, Area is close enough to town. room right on top of Extremely noisy fridge generator even noisier when it kicks in. OMG
steve, 1-night business trip
Verified Expedia guest review

2/10 Poor

Kattie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great service, nice quite establishment. Food available at property.
Leon, 8-night trip
Verified Wotif guest review

8/10 Very good

Staff were excellent, carpet and walls are worn but character of hotel was great. Would stay again
Stuart, 1-night family trip
Verified Expedia guest review

4/10 Fair

We were in suit 4. It was dirty, air con don't work, back patio door no lock and patio was dirty, cigarettes everywhere it was disgusting. Bathroom the shower door hardly shut, carpet looks dirty. Stuff was very nice on the first day we were there stayed next day had lunch, food was horrible, chicken schnitzel was raw so couldn't eat it. And staff that day was so rude. One staff came and told us about the smoking rules but didn't tell any other table and we all knew the rule as we stayed there and knew where smoking area was. It needs to be updated and a good clean out.
Christopher, 1-night family trip
Verified Wotif guest review

8/10 Very good

Older style hotel with all necessary amenities, in a great position and well priced.
Tash, 3-night trip
Verified Hotels.com guest review

4/10 Fair

The saying ‘You get what you pay for’ stands true for this place… actually, I think I over paid for what we got! I have no complaints at all with the staff and service we received.. but that was the only good points. The room.. felt dirty, looked dirty, smelt terrible. So very outdated with paint peeling off the ceiling and walls in bathroom. Exhaust fan not working. Sagging old bed. Sticky carpets. So noisy!! Had people yelling and screaming all hours of the night and early morning. We dined in at the restaurant and soon regretted that decision. Ordered 2 entrees and 2 mains. Specifically asked for entrees to be brought out before mains and all 4 arrived at the same time! Had buffalo wings which were inedible due to tasting like straight vinegar.. when complained was told it was because they use bottled sauce. I have used several brands of ready made buffalo sauce and have never had any taste like a bottle of vinegar. Staff were great about it though and I did receive a refund. Carbonara pasta was like soup. Loaded fries were cold. Unfortunately I cannot recommend this place at all.. will not stay again.
Tammie, 1-night romance trip
Verified Wotif guest review

4/10 Fair

Very out dated hotel. A backpackers hotel. Bed very cheap. Rooms well over due for renovations. Had one meal at the restaurant which was disappointing because the sausages weren't properly cooked and partly raw and the staff couldn't careless and didnt offer any compensation, had to go elsewhere for a better meal. A very cheap place. Definitely get what you pay for and i wouldnt recommend this place to any friends or family visiting Townsville
Whitney, 1-night family trip
Verified Expedia guest review

6/10 Good

This hotel was convenient for the price, definitely out dated, such a shame the property owner hasn't renovated as it really needs it. Cheap beds. Needs a face lift big time. Perfect backpacker accommodation.
Whitney, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The room has no microwave for heating up bottles
Tyla, 4-night family trip
Verified Wotif guest review

10/10 Exceptional

Good Budget accommodation and convenient
Michelle, 1-night trip
Verified Expedia guest review

4/10 Fair

Was initially give a room without enough beds for people booked , receptionist moved us to a ‘suite’ only when I provided evidence that I had booked for 4 people and needed 4 beds. Fire alarm went off twice (including at 3am!) only for staff to then say ‘false alarm’. Building, room and amenities in serious need of renovation. Mattresses sagging, carpets torn and not a single wall with undamaged paint. It might be cheap, but it’s also nasty.
Laura, 1-night family trip
Verified Expedia guest review

2/10 Poor

Mitchell, 1-night trip
Verified Wotif guest review

8/10 Very good

Robyn, 1-night trip
Verified Wotif guest review