SpringHill Suites by Marriott Houston Northwest

Had to do a wipe-down as there was obvious filth-light switches, shower entry, toilet and sink walls. Some outlets not functioning properly, loose, unable to charge devices. Breakfast was typical-definitely not as pictured on property listing. Felicia was pleasant at check-in.

The staff is wonderful, the location is ideal, the breakfast is decent and the bartender great (but no Sunday hours); the toilet in my room was chronically clogged and I eventually had to switch rooms since maintenance didn't work weekends (yeah, they had to "fix" it every day); barring the plumbing issue I would definitely stay there again!

Terrific hotel with upgraded amenities with a reasonable rate. Will stay there again!

Definitely recommend this hotel. Affordable, modern, clean and great service. It's off the beaten path, but plenty of retail just down the street.

Super impressed with this hotel. Our son lives nearby and this is the 2nd time we stayed here while visiting him. Very clean and comfortable and affordable. Free breakfast is fantastic.

Very nice, clean, comfortable, hotel with great staff. Only thing no shoppinq or restaurants within walking distance. Breakfast was same as in most hotels, adequate

The Hotel was better than I expected and I would book the same hotel if I go back to the city.

Michael was very rude and seemed unwilling to help. Rolled his eyes numerous times at us and was very condensing/rude. Didn’t seem to want to help the problem. We called at 1 and were told we could check in around 1:30, but when we arrived at 3:45, they said no rooms were available. Sam went above and beyond for us, even getting us two rooms next to each other. Rooms were very dirty and gross. Dirty bathrooms, holes in ceiling.

Good no issues

No water during our stay. Was off when we arrived and was still off when we left in the morning. Couldn’t flush toilet. Couldn’t shower. No drinks at breakfast except milk,