The Apartments at Times Square

This is an apartment which has no proper management & instead run by local agents who extort money and do not provide basic services like Wifi , Fresh Towel, bedsheets. Once checkin they will ask for deposit and assure everything is ok. Later on they will not clean room and also no wifi. There is no single person to complain. People are : John and his supervisor Robinson who have "no care attitude" . During checkin there is wait for more than 1 hour and local security guards would not allow to enter the premises unless room key is given and pax are made to stand outside! We stayed 1 week but till last day all above problems were persistent and there was no one to list the complaints. Beware of this hotel / apartment and try as much possible not to check in here. Very poor management and place run by unprofessional agents. There is absolutely no one to here about your issues

Room is really spacious but unfortunately this apartment hotel doesn’t hv a check-in counter, staff are always at e lobby to serve u, is quite weird. Generally glad to hv booked there!

Very good except the door card always problem. Weekend cannot replace. We cannot go separate ways