Presque Isle Downs and Casino - 7 min drive - 7.7 km
Bayfront Convention Center - 8 min drive - 10.0 km
Getting around
Erie, PA (ERI-Erie Intl.) - 10 min drive
Erie Station - 12 min drive
Restaurants
Chick-fil-A - 2 min drive
Market Café - 14 min walk
McDonald's - 2 min drive
Golden Corral - 3 min drive
Starbucks - 4 min walk
About this property
Candlewood Suites Erie, an IHG Hotel
At Candlewood Suites Erie, an IHG Hotel, you'll be within a 10-minute drive of Splash Lagoon and Presque Isle Downs and Casino. You can go for a morning swim at the indoor pool and visit the fitness center for a workout. Also, this hotel is within a short drive of Lake Erie. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
68 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets allowed (2 total, up to 80 lbs per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Property amenities
Food and drink
Barbecue grills
Snack bar/deli
What to do
Golfing
Shopping
Working away
24-hour business center
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Facilities
Safe-deposit box at front desk
Picnic area
Fitness center
An indoor pool
Shopping mall on site
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Low-height counter/sink
Grab bar in shower
Wheelchair-width doorways
Room amenities
Be entertained
DVD player
42-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
What to enjoy
Individually furnished
Freshen up
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Full-sized refrigerator/freezer
Freezer
Microwave
Kitchen
Stovetop
Toaster
Cookware, dishes, and utensils
Dishwasher
Paper towels
More
Weekly housekeeping
Connecting/adjoining rooms available
Cleaning supplies
Fees & policies
Pets
Service animals exempt from fees
Pet deposit: USD 150.00 per stay
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Candlewood Suites Erie Hotel
Candlewood Suites Erie
Candlewood Suites Erie
Candlewood Suites Erie, An Ihg
Candlewood Suites Erie, an IHG Hotel Erie
Candlewood Suites Erie, an IHG Hotel Hotel
Candlewood Suites Erie, an IHG Hotel Hotel Erie
Frequently asked questions
Does Candlewood Suites Erie, an IHG Hotel offer free cancellation for a full refund?
Yes, Candlewood Suites Erie, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Candlewood Suites Erie, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Candlewood Suites Erie, an IHG Hotel?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 75 per accommodation, per stay, and there's also a deposit of USD 150.00 per stay. Service animals are exempt from fees.
Is parking offered on site at Candlewood Suites Erie, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Candlewood Suites Erie, an IHG Hotel?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.
Is there an onsite casino at Candlewood Suites Erie, an IHG Hotel?
No, this hotel doesn't have a casino, but Presque Isle Downs and Casino (7-min drive) is nearby.
What is there to do at Candlewood Suites Erie, an IHG Hotel and nearby?
Candlewood Suites Erie, an IHG Hotel has an indoor pool and a fitness center, as well as a picnic area.
Does Candlewood Suites Erie, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.
What's the area around Candlewood Suites Erie, an IHG Hotel like?
Candlewood Suites Erie, an IHG Hotel is a short 10-minute drive from Erie, PA (ERI-Erie Intl.) and 5 minutes' walk from Millcreek Mall.
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
8.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
4/10 Fair
Dec 6, 2024
Verified traveler
2-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 10, 2024
Do Not Stay Here
This horrible was disgusting and the two individuals worked the front desk at night were the most rudest, incompetent and unfriendliest hotel staff I’ve ever encountered.
You couldn’t pay me to stay at this hotel ever again. I’d rather sleep in a barn full of manure than stay in this place.
Janell
Janell, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 19, 2024
Jennifer
Jennifer, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 6, 2024
Will for sure be back.
My fav hotel in Erie for sure!! Great staff. My first room had a weird smell coming from the ac so they moved our room, no questions asked. Kids loved the pool.
Kristen
Kristen, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 18, 2024
The room was clean and had a great workspace. Also, the wifi was easy to log onto and had great speed.
Bruce
Bruce, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
Sep 7, 2024
This was a very nice,,quiet, safe place to stay.
Eileen
Eileen, 2-night trip
Verified Expedia guest review
2/10 Poor
Sep 3, 2024
Hotel was under staff and they couldn’t make the room available till mid night. We went to a different hotel.
Vishalaksha
Vishalaksha, 1-night family trip
Verified Expedia guest review
2/10 Poor
Aug 31, 2024
Mistreated by GM Jen this place should be Ashamed of themselves for kicking out A handicap person in A wheelchair ♿️ my wife who is partially disabled and my 79 year old mom who can barely walk because of The General Manager Jennifers refusal to change our sheets my wife got angry and contrast to what Jennifer will tell you i had to sleep in my wheelchair for 3 nigjts and when we got mad about the fact that the hotel would not change our sheets the GM Jennifer decided to boot us out of the hotel Jennifer has A pack of lies to tell you none true about the anger we had about not getting our sheets changed this hotel should replace the whole staff and Jennifer should be fired for her behavior in regards to this. We had to stay at another hotel in grove city Pa because there were no other roons available in Erie Pa to accommodate us so we had to stay at another hotel our entire trip to Erie was Ruined Thank you.
Ralph
Ralph, 14-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 31, 2024
Great bed at Candlewood!
Laura
Laura, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 30, 2024
Diana
Diana, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 28, 2024
I enjoyed staying here and will do so again.
Natalie
Natalie, 4-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 26, 2024
There were bags of trash in the hall all weekend. They were the same bags as when I arrived to when I left. The elevator had a water bottle on the floor all weekend. I took my own lysol wipes and lysol spray for the room. The elevator floors were not clean at all. The front desk staff tho was super friendly and polite and knowledgeable.
Tamara
Tamara, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
Aug 18, 2024
Constance
Constance, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 18, 2024
Aayush
Aayush, 3-night trip
Verified Expedia guest review
4/10 Fair
Aug 17, 2024
Room 107 is too close to the front desk, there is noise all night.
Ann
Ann, 3-night family trip
Verified Expedia guest review
6/10 Good
Aug 15, 2024
Maybe have a place to sit to other entrances
Patti
Patti, 3-night trip
Verified Expedia guest review
2/10 Poor
Aug 5, 2024
Utterly Disgusting
I booked this hotel through a third-party vendor. The room was supposed to be to double queen beds. When I arrived, I was providing my keys, checked into my room and realized it was only one queen bed for three guest. I went to the desk and explained my concern. The front desk staff told me there was nothing they could do. I asked if there was a pull out or cot available, and was told that there were none available. The woman at the front desk appeared to be very overwhelmed and flustered as numerous guests came and were turned away because third-party vendors overbooked the hotel. Other guests complained about the conditions of the rooms to no avail. Let’s get to the room itself. Although the hotel is a non-smoking facility my room smelled like cigarettes smoke. The bathroom was filthy and moldy. I would not recommend this hotel to ANYONE traveling with family and animals.
Natascha
Natascha, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Aug 5, 2024
not the room we ordered and shower not working
Gao
Gao, 1-night family trip
Verified Expedia guest review
2/10 Poor
Aug 5, 2024
I booked this hotel through a third-party vendor. The room was supposed to be to double queen beds. When I arrived, I was providing my keys, checked into my room and realized it was only one queen bed for three guest. I went to the desk and explained my concern. The front desk staff told there was nothing they could do. I asked if there was a pull out or cot available, and was told that there were none available. The woman at the front desk appeared to be very overwhelmed and flustered as numerous guests came and were turned away because third-party vendors overbooked the hotel. Other guests complained about the conditions of the rooms to no avail. Let’s get to the room itself. Although the hotel is a non-smoking facility my room smelled like cigarettes smoke. The bathroom was filthy and moldy. I would not recommend this hotel to ANYONE traveling with family and animals.
Natascha
Natascha, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Aug 4, 2024
Our room smelled like cigarette smoke so we bought our own air fresheners. The cooktop burners were broken (it would flip the breaker everytime it was turned on) so we couldn't cook some of the food we purchased. We also couldn't adjust the room temperature as it stated. There were only 2 options: 65 degrees and freezing or turn it off and wait until it got too hot and needed turned back on again.
The laundry facilities were free so that was helpful. Our room was never cleaned so we were able to at least wash and reuse our bathroom towels.
Megan
Megan, 4-night family trip
Verified Expedia guest review
6/10 Good
Aug 4, 2024
Danielle
Danielle, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 1, 2024
RANDALL
RANDALL, 1-night trip
Verified Expedia guest review
6/10 Good
Jul 31, 2024
Average stay....
Was put in wrong room upon checking in, but luckily they had the style of room I booked originally and made it right. Remote for tv didnt work properly, seemed like the batteries were dying. Hotels.com website said checkout was 12pm when in fact it is 11am. No issues with parking or location. Overall, a decent 1 night stay.
justin
justin, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Jul 31, 2024
Multiple issues with this hotel. During stay someone came in room and emptied out contents of refrigerator and left them out on counter where they spoiled. Manager denied it was staff but who else would have access / reason?
Overall property not clean, paint peeling in bathroom. Lots of road noise.
On the positive side they did refund a reservation for a future date which I had cancelled.