This hotel is a complete scam!
It should not be allowed on any reputable booking sites!
Booked via hotels.com, confirmation said to contact them on phone to arrive late arrival and airport pick up.
We did so 1 week in advance, and the person responding knew zero english and just hung up on us, we called back - same thing. We called a third time, and then they just clicked us away.
We then contacted hotels.com , they confirmed in written that they have no other contact details, and that they also could not reach the hotel.
The same proceedure repeated itself 5 days before our arrival. We tried the hotel several times, no response at all this time. We again contacted hotels.com, they again could not reach the hotel.
We had to book a new hotel for the same date, and that worked perfect.
We asked hotels.com for a refund, but apparently that needs to be agreed with this scam hotel…
STAY AWAY FROM THIS HOTEL, COMPLETE SCAM!
Hotels.com should remove these scam operators that scam hotels.com loyal customers!