Phil's are not ready to live up to their listing. The air conditioning is only in the bedroom of the suite. Daily housekeeping is offered only if it is requested, and even then soap and towels had to be asked for, the bed was left unmade, floors were not cleaned ( a dead cockroach remained on the bathroom floor for 3 days! ), and trash bins were seldom emptied.
The shower did not work properly and was repaired rather poorly. Complimentary water was difficult to obtain and we were actually asked to pay for it the first morning.
The cleaning boys left the key to our room in the door for a full day.
Premium bedding was quite tired and worn.
Wifi was inconsistent.
The "free newspaper" was never supplied.
The "balcony with city view" overlooks a tin roof and patio of a next door residence.
And we were constantly told that we were the only guests who had any concerns. All we wanted was what their listing stated when we made the booking. Phil's ended up being a frustrating stay.