Hotel AMANO Grand Central

Great location next to the central station!

We loved this place!! Near to the Hbf, fancy accommodation, tasty food and really close to central Berlin. Room was really clean and customer service excellent! I will definitely visit Berlin and stay there again!! Great place to stay...don't forget to go to the roof top (nice view and bar)

Well kept hotel with compact but clean rooms. Good checkin experience and helpful bicycle hire. Only bad point was rude staff at both bars. Rooftop bar was inaccessible without booking. And very abrupt staff. The 6th floor bar was closed and the ground floor barman sent us away because he said he was too busy. It was 2030 and the bar was not full. Luckily there are some local inns close by who were more than happy to receive custom. Berlin is normally a friendly city. Next time I will try to choose a place with a more welcoming bar.

Hotel area was convenient but definitely limited parking. Had a few interactions with reception and only one of them was friendly. The rest were just unhelpful and grumpy.

We absolutely loved this hotel! The location is superb and the place was spotlessly clean! We loved everything about this hotel, the only small issue being the pillows and the bed situation! We personally found the twin bed situation a bit awkward and the pillows were flat and not very comfy. I'm unsure whether double bed rooms are available but don't let this take anything away from a beautiful hotel with excellent service! We would happily come back again! The hotel is across the road from Berlin Central Station, a team station and has numerous bus routes including directly to Tegel airport. Thanks and hopefully see you again soon!

New, convenient and clean. Staff service attitude is good

Close to the station, polite and helpful staff, allowed us to store luggage before and after the stay. Very clean and good for value.

Super close to the central train station, hotel was clean, checking was quick. Room was a little small, and honestly the cocktail hour vibe at the front desk made me (with my tshirt and backpack) feel a little out of place. The double bed was actually two beds, so my sister and I pushed them apart :)

Recommend to anyone. Location, staff and hotel all fantastic clean rooms what more can you ask for

- staff didn’t have good English so check in was difficult and we felt uninformed about things. - hotel rooms were cheap, poorly planned and lacked basic amenities like: •no bathroom bin •no bathroom rail or radiator to try towels •aircon that only blew hot air and not cold despite the thermostat •pillows were so soft and empty and with no spares, they had to be folded in order to sleep more comfortably •no tea or coffee facilities. Minibar was provided at a cost and it kept turning on and off anyway. •taps were boiling hot as soon you turned them on but there was no warning of this •shower leaked all over the floor and nearly went into the corridor so towels always had to be placed down because of that. - roof top bar was very overpriced, had no atmosphere and played very loud rap/hip hop. What a shame to ruin such a lovely looking bar. - cleaners felt a pile of clothes literally thrown/scattered across the bed with no respect for others belongings at all! - location was good to grand central station but everything else was a good 20 minute walk away. Overall - it just wasn’t the stay expected for the price. We were both disappointed and wouldn’t recommend to anyone. This was not told at checkout as of course, it wouldn’t be understood