Holiday Inn Express & Suites Pittsburgh North Shore, an IHG Hotel

The room was very clean and beautiful. The front desk gentleman was very respectful, helpful, and friendly. I did not realize however that I would have to pay to park. This was very inconvenient and cost me dearly as I was already extended and it wasn’t pleasure. I feel that should be free as I was paying for a room. Also would suggest some vending machine on the floor levels. Traveling to the lobby to get a drink is a bit inconvenient.

Everything was perfect.

Loud and bad staff.....no quite or peace time for guest to relax and sleep

We came to town for the game at Heinz Field and the hotel. The hotel is in a great location (right across the intersection from PNC Park) with a 10 minute walk to the football game. There is a great sports bar (Mike's) the next block over which the hotel gives you a coupon for. Huge beer selection, good food, and beyond great service and perfect stop before the game! Upon entering the room you could tell it had been sanitized. Barely saw anyone else during our stay. The grab-and-go breakfast was nice to take as we left. Staff wore masks and were extremely friendly! Would definitely stay again!

Always a great place to stay ! Staff courteous & hotel immaculate

The guy at the desk was having trouble with my check in

I loved how clean the hotel was, the staff was very friendly and helpful. We thoroughly enjoyed staying at this hotel.

GREAT security - you cannot just walk into the lobby, you walk into an entryway and then you ring the bell and they buzz you in. EXCELLENT room: CLEAN and comfortable, with great beds, pillows and bedding. Sleek, upscale, modern design. BIG window with a window seat and cool city view. Bathroom was well stocked and spacious. Sink was IN the bathroom, not outside of it as it sometimes is in other hotels, which I do not like. Spacious countertop sink area for all my stuff. Everything in this hotel is new and sleek. Plenty of seating in the lobby area, with big windows to watch for our Uber pickup to the game. We walked back from Heinz Field, easy and safe. No bar or breakfast service, I think due to the virus thing, but you could buy snacks and food at the little store area. There is also an adjacent restaurant, and another on the back of the hotel, Soho's, with great food. There was a $100 incidentals charge, no biggie. We will definitely stay here again, no doubt. A 10!!

The stay was nice. I just don't appreciate my $100 on incidentals having still not returned to my account after over 5 days of checking out.

I loved the location and thought it was extremely easy to check in and out. Also had a great view! Loved staying here