Zen Valley Dalat

When we got there we were shown to a room quite different than the one we saw online that was booked. They claimed it was the same type of room but it was clearly inferior. Communication wasn't great, but they did give us the proper room the next day after complaining and speaking with the manager.

Front desk and driver were friendly and helpful. Most impress with reception. However, people worked in the cafe-restaurant were terrible. They did not greet or smile to customers. Most horrible thing was they allowed other customers to smoke in the dining area which clearly marked non-smoking.

We loved our stay in Zen Valley so much! It was quiet, beautiful, the staff were friendly and helpful, the restaurant- delicious and we can't wait to come back, just to stay here again and enjoy the newly built pool and fitness center (which are coming soon).