Best Western Plus Downtown Tulsa/Route 66

Downtown location - next to police station - nothing to do close to the hotel- did not see any restaurants nearby

The faucet in the bath did not work well but the Manager was on top of it.

The pillows were too soft but other than that beauitful stay and very nice hotel

The Parking lot is awful our Car got hit and not reported. The parking garage was not any better very tight parking stalls, hard to back out of a parking stall in main parking lot but other than that we had a great visit

We were in a corner room. The windows had mold all around the bottom. The mold was on the wall and in the carpet. There was trash on the floor when we checked in. The outlets in the bathroom didn't work. The water pressure in the shower was horrible.

The room was okay enough until we discovered a window leak that led to mold in the room. We had put our bags by the window and all of them got wet and the floor was soaked. The front desk gentleman was very nice, but they didn’t have any more rooms. So we had to stay in a moldy room all weekend. They gave us one night off our total bill, which was nice but I would not stay here again. I added a photo where it’s hard to see with lack of lighting, but it was pretty obvious especially compared to the other windows.

Absolutely amazing

Wounderfull

Based off of the reviews on Expedia, I was expecting to receive superior service in an exceptionally clean hotel. When we first arrived, we were greeted by a staff member who was not wearing a mask and who told us that she was going to go check if our room was clean. This initial interaction amid a pandemic didn’t inspire confidence. While she went to go inspect the room, another staff member arrived sans mask and finished checking us in. The hallway smelled of smoke but the room looked clean.

We have stayed at this location many times and always been happy. But this time the check-in was incredibly slow because the person at the desk did not know how to do anything automated and hand entered everything from my credit card even though I was already on file. She had a ring on every finger and incredibly long fingernails so typing was excruciatingly slow. But the worst part was that the entire time she was not wearing a mask even though there is a mask mandate in the city of Tulsa. We saw seven different employees while we were staying there and none of them were wearing masks at any time. Not only are they endangering themselves being exposed to hundreds of people every week they are also endangering all of their guests including my wife who is immuno compromised. Needless to say we will not be staying there again if they don’t care about the health and safety of their guests.