4/10 - Khá
7 tháng 3, 2025
Not good customer service
Honestly very annoyed, booked the stay a little late due to staying over night was unexpected, attempted to call to inform we would have a late check-in yet no one answered, causing us to have to drop our plans to drive to hotel to check-in in person. When we got there, I asked the front desk if they have a working phone and she looked at me kind of annoyed. I let her know I ask because I attempted to call 6 times to not have to drop my plans for a late check-in notice, showed her my call log, and she just shrugged at me. After I also realized I was charged twice for my stay. Very annoying, room was small but it worked for what we needed.
Alexa
Alexa, nghỉ 1 đêm
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