Element Dallas Love Field

Excellent modern hotel, good for family/kids. Only complaint is the reception staff - not much knowledgeable, but the staff at the Loft right in the other side of the hall was very good.

It was a perfect place to stay because we were leaving from Love Field the following morning. Everything about the hotel is very nice. The breakfast was very slow, however. We had to wait a long time to get the eggs refilled. In addition there was one very slow woman making the pancakes. Even though we were waiting in the “line”, we had to tell her how many we wanted. No one helped her get more batter when it was needed. She did it all. It took nearly 25 minutes to get them (about 4 ahead of us).

Hotel was nice, but the water didn’t work in the bathroom sink. The faucet in the kitchen sink worked ok. The fire alarm went off at 2:30 am and they said it was a mistake. Not good.

Complimentary coffee was ice cold, bartender looked bored to be there and did not engage, food was terrible and no Element staff, so had to do everything on Aloft side.

My only complaint was the shower. It was very modern and such but paint was peeling on the ceiling and there was rust at the bottom. Otherwise, this was great and super close to the airport!