Krystal Urban Guadalajara

Room wasn’t clean,not even they change sheets , management decide to give us a different room right away!!

Nice hotel, close to the hip part of town. The only thing was that they had one elevator working, should be fixed soon though.

So this hotel presents itself in a very nice way modern. Trendy and in a great location in GDL. Unfortunately I do no recommend staying here, during my 4 night stay the elevators broke 3 time (I was on the 11th floor), rain entered my room and so did the cleaning staff (luckily I had left no prized possessions). The building itself I feel is not structurally safe cracks all over the building. The only shining beacon of hope was Luis Antonio night desk clerk he was Awesome. Recommended some great eatery’s and he had a great attitude in servitude.

My and my wife stayed here for the weekend of our anniversary. It was a really fantastic place! They upgraded our room, which was really nice. Everything was clean, well maintained, and overall nice. Room was quiet. Shower was relaxing. And the balcony had a great view. We ate breakfast at the buffett in the hotel. It was very good and worth the price. The service was good in all areas of the hotel. There are lots of little eateries, shops, and bars around the area to go to. The area felt safe at all hours. We will definitely stay here again on our next vacation. In fact, we are looking to stay at the Krystal in Nuevo Vallarta! Thank you, Krystal Urban Guadalajara for a great weekend!!

I stay here whenever in Monterrey for business. Great hotel, I would highly recommend!