Sai Daeng Resort

The location of the hotel is breathtaking, it is BEAUTIFUL. However, this is not a 4 stars hotel in terms of services and food. The breakfast is terrible, old bread and terrible presentation. The restaurant itself is decadent. Service is REALLY bad. You are essentially dealing with a bunch of people that barely speak English and there is no "Management" to take ownership and oversight. The place is ran by a bunch of incompetent people.

The place in itself is beautiful. It’s very secluded and the area is breathtaking beautiful. The hotel though seems a tad abandoned. The service is very bad, there’s is “management” in charge and no one knows how to help you out. The breakfast is terrible. Definitely for 4 stars hotel if you think from a North American perspective. But the place in itself is BEAUTIFUL, I have never seen something like that before.

The customer services is just terrible and it feels like apart of trying to get your money there is not much to this place: - Not access to any manager ( they apparently have all days meeting and are not available to talk to customers for resolution of issues ) - obviously lying - They are trying to make you believe only the most expensive rooms are available when anyone that can check online can see it is not the case - They give you rates that are double of the price of what you find online - They are not communicating the information they are supposed to the guest upon arrival, and lying about hotels.com communications. - All the in hotel services are over pricey as they know you cannot go out due to location - The room photos are not actually what it looks like in reality (and not in a good way) Just a terrible experience and a big waste of time for what is supposed to be a 4stars establishment. You can find way better location, view, room, customer services on this beautiful island.

The location and view are beautiful! Make sure you bring water shoes as the beach is full of coral and difficult to walk on barefoot. Taxis to and from the pier will be costly and I don’t recommend renting a scooter as the roads are very steep getting to the hotel. The food was mediocre. I believe with some fine tuning, this resort could truly be worth its cost but would not pay the full price they ask as you will be disappointed.

great experience! we had a ocean view room and it was an unreal view. service was excellent, staff was so nice. the have snorkel and canoes for use for free.

Sai Daeng has a lot of potential but unfortunately falls short of being the amazing hotel it could be. A big thank you to Tongta and Baitong on the reception desk who were exceptionally helpful and welcoming, unfortunately the same cannot be said for the restaurant staff and the quality of food - we had to leave the resort to eat! The rooms are great, amazing views and lots of amenities provided. I’d recommend the hotel for comfort and sea views but the restaurant is poor and it’s a 500baht taxi to the main area (the hotel offers limited free shuttles)

The room was made up every day and all the staff were happy and welcoming. The area was amazing and so beautiful, it was a very relaxing experience and quite isolated. The only bad thing i have to say about the hotel is that one day a load of rubbish was washed up on the shore and it wasn’t cleaned away until another hotel guest started picking it up. Also when wondering around the resort i found a slide that was covered up and clearly not inuse and a very messy smaller beach that had rubbish all over it. But overall i had very good time at the hotel and i would go back.

Beautiful and quince room, cold water in the shower. Not that comfortable bed

Lovely location, sea view, on the beach. Great service from staff, including Cherry and the concierge who was there every evening, helping arrange shuttles and anything else we needed. Tea and coffee in room, though no creamer provided. Free bottled water and snacks supplied daily. Only thing to note is lots of steps and hills, so not suitable for less able-bodied people, though they do carts to take people and luggage between your bungalow and reception.

Amazing resort! We stayed in the honeymoon suite and it was stunning. Great room and beach. Wish there were more shuttles into to town and better food choices at the restaurant.