Ocean Riviera Paradise All Inclusive

This hotel needs to be renewed

4 đêm nghỉ, thg 6 12, 2021

Nhận xét từ khách hàng thật của Expedia

If your coming for the beach dont come to this resort the seaweed on the beach is literally 2 feet piled up you cannot swim at all the water is not blue at all from all the seaweed its disgusting and you will be disappointed, Also they want you to pay extra for everything room service is only from 11am-6pm unless you pay an additional 30$ and become a privilege guest then you get room service from 7am-10pm so if you want breakfast room service they will charge you or just have to leave your room and go to the buffett, Upon check in they dont even mention covid testing appointment set ups a lot of people who were first timers missed their flight because they couldn't board due to not having a covid test other resorts include the covid test with your stay this resort is so cheap they charge you an extra 35$ for covid test and they only do testing until 1pm most other resorts in cancun and playa include Up to 2 tests free and do testing until later in the day. I just dont recommend this resort from the beach being disgusting to the room service not being all day included to the lack or covid testing.

3 đêm nghỉ, thg 6 11, 2021

Nhận xét từ khách hàng thật của Expedia

This property was nice ! However the cleanliness was very poor :( bathrooms were not that Clean , we booked 2 rooms and every night we had blood stains/spots on either our sheets or towels . I have traveled many places in the world including several times to Cancun and have never experienced this before :( ! Also doesn’t really have a beach area and was unfortunately full of algae, not swimable! They do have a great entertainment staff !! But the food wasn’t all that great !

6 đêm nghỉ cùng gia đình, thg 6 9, 2021

Nhận xét từ khách hàng thật của Expedia

Great staff and could work on getting better food but besides it was amazing trip

7 đêm nghỉ cùng gia đình, thg 6 8, 2021

Nhận xét từ khách hàng thật của Expedia

4/5.

4 đêm nghỉ cùng gia đình, thg 6 8, 2021

Nhận xét từ khách hàng thật của Expedia

Ocean riviera paradise overall is a beautiful resort with great pool options. The restaurants located on the property get an 8/10. We had a swim up pool connected to our rooms, we were further in the back and our pool needed to kept up with a bit more. When someone finally came to clean it, it was fine. The only real complaint is the staff almost bombards you when you first arrive, trying to get you to buy a timeshare and purchase spa time. We understood it’s apart of the job, but when you’re traveling and just get to the destination, the last thing in your mind is a timeshare. However, this was our second stay and despite some covid restrictions it was a great stay.

4 đêm đi nghỉ cùng bạn bè, thg 6 3, 2021

Nhận xét từ khách hàng thật của Expedia

We had a group of 19 and was hands down a great experience!

5 đêm nghỉ, thg 5 30, 2021

Nhận xét từ khách hàng thật của Expedia

The rooms smelled musty, the fan was so noisy we could not use it so it was unbearably hot at night. The restaurants were frequently closed. wouldn't stay there again.

5 đêm nghỉ cùng gia đình, thg 5 29, 2021

Nhận xét từ khách hàng thật của Expedia

I really recommend this place is beautiful the rooms are nice and clean, the food is exceptional and the staff is very friendly we have a excellent service here definitely will come back soon

6 đêm nghỉ cùng gia đình, thg 5 24, 2021

Nhận xét từ khách hàng thật của Expedia

This hotel is terrible the food is unbearable my wife got food poisoning

7 đêm nghỉ cùng gia đình, thg 5 22, 2021

Nhận xét từ khách hàng thật của Expedia