We were two American women in our 30s traveling in North Vietnam. . The rooms were decent, clean, comfort The staff was extremely kind and helpful able, and quiet with good air-conditioning. Not high-luxury, but great value for the money. The breakfast was surprisingly copious and delicious. Central location in the Old Quarter near the lake. We highly recommend this hotel. Especially if you don't want to spend hours scouring the internet trying to compare 3953 different hotels in Hanoi.