Andaz Singapore - a concept by Hyatt

A view to die for ! We loved our room and the staff were incredibly friendly and helpful. Food at Mt Stork was not amazing for the cost and breakfast in Alley 25 could be improved as delivery was very sporadic and some items were cold. But overall we enjoyed our visit

Arrived around noon and manage to get an early check-in. Corner room with an interestingly long corridor leading to the room after entering. Even at level 30, the view was astonishing albeit having 4 big statues staring into the room. I Guess it’s normal to see some worn out parts in the room. Some sockets have coverings not secured and surprisingly not a single international power sockets! Breakfast was an ala cart semi-buffet style. Not a wide selection but sufficient to fill one’s tummy up. First day had some really hard bread and red bean bun but the red bean bun was well steamed on the 2nd day. Didn’t like the arrangement for gym and swimming pool. Some guests booked early morning slots but never appeared. This deprived others from using the pool since the staff wasn’t sure if the guests are going to appear. Access to gym was cumbersome as you will need to go down to L25 to change to another elevator to get to L2, get an access card and then go up to L38 to get to the gym. Perhaps it’s to encourage guests to use the stairs for vertical Marathon exercise or discourage use of the gym. If there is a better way, I’m probably was unaware of. No complimentary parking is a big disappointment. Overall, It’s a good stay and if complimentary or subsidised parking can be thrown in, that may have helped with the staycation experience.

The stay was splendid. Nice hotel with warm hospitality.

Uneventful stay. We went here for a 2 night staycation. Their service has really degraded. It could be they are understaffed but at the rate we paid I certainly hope they do something about their service. First, at checkin, we were told the complimentary inroom mini bar contents will be brought to our room. After 3-4 hours no one brought anything. We called guest services, she said it’s in the fridge (we wouldn’t call if it was there btw) , we told her it’s not so she said ok someone will come to bring it. After 45 mins no one came. We called again. Same lady told us it’s in the fridge! After explaining again, she said ok someone will come to bring it up. Now after 20 mins someone came and put the drinks, the chips inside the fridge. Yes she placed the chips inside the fridge. Second, on our 2nd night the lift on all floors broke down. No announcements, no one even came up to put signs on the lift lobbies. We waited at the lift lobby for 40 mins - nothing. We tried calling guest services no one was picking up. After trying for more than 5 times, someone picked up. And it is as if nothing was wrong, she didnt even ask us if we wanted to go down, she just said she will call when its fixed. After almost an hour no one got back to us. We decided to call again coz we haven’t had our dinner. They didnt have an eta when it will be fixed, she didnt even offer anything. When i asked how to have dinner, that’s the only time they offered to escort to service lift. It was terrible

We are family of 4 (including a newborn) and checked into a deluxe twin room. Room was slightly bigger and it was the best choice. We had a small round table that was sufficient for us to have meals and enjoy the surrounding view. My room was facing Mohammed sultan mosque which was still good. Location is good too. Walking distance to many eateries and haji lane.

It was excellent

Stay was above expectations. Got a room on the 34th floor and it felt like I was the only person on the floor, not seeing any other guests on my floor during the whole time I was there. The whole was HUGE for a hotel in that area and I really enjoyed the gigantic bed (two twin beds combined), the free minibar and Nespresso coffee and I especially enjoyed the breakfast experience. I mean it's breakfast, but in this new normal where all the dishes are served up to you instead of laid bare in a spread, the efficiency and dedication of the breakfast team really needs to be commended. Will definitely come back here again, pandemic or not. :)

Good. High floor And good view. Breakfast is good . No complimentary parking however , it is costly if one drives .

Room was decorated on request and the entire experience was a relaxing and enjoyable one! Clean and spacious room with complimentary minibar. Great breakfast selection. Pool and the view was really nice too! Would totally come back again!

The room and the view was fantastic. The only downside was that there was no parking coupon available despite the huge basement carpark. The staff said “the building doesn’t belong to us”.