Fino Hotel and Suites

When we first arrived into the apartment we were welcomed to a lit up room with heating on which was a lovely touch in a nz winter. The room itself is massive and relatively safe for a crawling baby. We chose to only have the room serviced every second day which we were told by a flyer in the room that $4 was donated to help the environment for every day you skipped servicing which was pretty cool. The hotel is in a central location and easy to get to there is a restaurant and dayspa in the complex which is nice. Customer service was good and understanding. The car park is designed a little bit strange and didn’t seem to have a lot of room in some areas but it was fully secured and on camera so that gave us peace of mind. Bedding was comfortable and a portacot was provided for our infant. The kitchen area is basic but has everything you need. The shower is amazing the water pressure is to die for but the water doesn’t get as hot as I would of liked but I think that was probably more as safety feature rather than a fault. We really enjoyed our stay and definitely will return next time we are in nz!

Rooms are nice and clean, beds comfortable, staff helpful.

Very comfy warm and above all quiet!

Can’t believe you need to pay to park at this motel after you pay to stay in it. Parking should be provided with the room

When we arrived, we had to wait for receptionist who didn’t apologise for keeping us waiting. Then told us no parking, even though hotel advertises self parking. No apologies for parking either. I will never stay here again.