Ashley Hotel

Great location

Ideal location for sightseeing Hotel and furniture dated

Tim, 1 đêm nghỉ, thg 8 21, 2021

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The Ashley Hotel had not reopened post covid so our booking was changed to the Arundel Hotel. It was in an excellent position for us, and the room layout with a separate adjoining single was perfect. They were clearly short staffed and under pressure at breakfast but tried hard to give the best service they could. Staff were all helpful.

Alison, 2 đêm nghỉ cùng gia đình, thg 8 3, 2021

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Currently hotel is under construction so I stayed in their other hotel, Arundel

Ayberk, 1 đêm đi công tác, thg 5 23, 2021

Nhận xét từ khách hàng thật của Hotels.com

Dirty and unorganised. Do not stay here.

Hotel were disorganised with moving our booking to another hotel. Some members of our party were notified as soon as they booked, others had to contact the hotel to ask where thet were staying. One person didn't get a response till the night before we were due to arrive despite booking well in advance. Poor etiquette to leave customers out of the loop like that. Very slow check in as only one staff member working but all staff on site were polite and helpful. Room was dirty and looked like it hadn't had a proper clean since before lockdown. Carpet had lots of stains, dead flies on bathroom ceiling, cobwebs on light fittings and dust everywhere. Beds were comfortable though. We stayed in a triple room but were only given two lots of teas, coffees, etc. There was a lot of confusion over whether we were able to get the full english breakfast we had paid for or not. I would not book with this company again.

Jemariez, 1 đêm đi nghỉ cùng bạn bè, thg 8 29, 2020

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Al llegar un poco descontrolado el ingreso y no hubo inicialmente una guía clara sobre el sitio de registro. Por lo demás buena estadía, atención y alimentación. Gracias

Luz Stella, 1 đêm đi nghỉ cùng bạn bè, thg 1 5, 2020

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Quiet location. A bit tired but clean and friendly service

1 đêm kỳ nghỉ lãng mạn, thg 1 4, 2020

Nhận xét từ khách hàng thật của Expedia

Excellent. Very good breakfast, good service. Room good. Only criticism that we had to collect key from Arundel House.

2 đêm nghỉ, thg 11 12, 2019

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The Hotel with a locked front door and no staff.

Our arrival was very disconcerting as there was a locked front door with NO staff inside to let us in.The intercom eventually connected me to The sister hotel The Arundel a half mile away on the same road. We where told we had to register there, which meant getting back in the car and driving down the road. After registering we had a key which opened the Ashley front door and the room. At no time during that day or night was there a staff member apart from the very nice girls who served us breakfast. We felt very uneasy during the night as I wondered if I or anyone else had a heart attack how on earth would the emergency services gain entry when every second counts. So I asked the reception at the Arundel if we could be moved which we were and our stay in The Arundel was relaxing and felt a lot safer.

Clive, 7 đêm nghỉ cùng gia đình, thg 11 9, 2019

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does need updating but my stay was great,bed very good and staff helpful and the breakfast was fresh and very tasty would stay again

kevin, 1 đêm nghỉ, thg 11 1, 2019

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Parking was good , able to leave car and explore the next day.

1 đêm nghỉ cùng gia đình, thg 10 30, 2019

Nhận xét từ khách hàng thật của Expedia