4/10
A young man at the front desk for checking - in was HORRIBLE - rude, ruthless, and idiotic.
From the beginning, he was reluctant to answer the questions I asked about gym, and that snobbish attitude continued throughout the check-in process. He said the hotel only provides ONE PAD for my dog throughout the whole period of stay regardless of how many days a customer stays, which does not make any sense at all.
When the manager came over, he changed his word as "one per day" - a LIAR.
If he stays there next time I visit this hotel, and consistently being a snob, I will be posting his photo here and on social media.
They should not hire someone so rude and idiotic at FIVE STAR hotel.
They also have a strange rule that one can only visit the gym ONCE per Day - the gym is not crowded at all, and don't make any sense to make such a rule.
The amenities are great, but the location is very inconvenient as there is no infrastructure in the area except for iPark Mall.
I mainly visited this hotel as I can stay quietly and focus on working.
Yu kyoung
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