The hotel was fine, but not 5* in my opinion. Day time staff were friendly, however the night staff were not; one night I was unwell and needed some assistance and the night staff member was not very hospitable. The room was large and the bed was comfortable, but it was very worn and in need of some updates. For example, the blind in the room was broken and one of the wardrobe doors would not close fully. The price did reflect this looking back, as it was cheaper than most other 5* hotel in Paris.