Ernest N. Morial Convention Center - 3 min drive - 2.4 km
National World War II Museum - 10 min drive - 11.2 km
Getting around
New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 19 min drive
New Orleans Union Passenger Terminal - 22 min walk
Canal at South Claiborne Stop - 2 min walk
Canal at North Claiborne Stop - 3 min walk
Canal at LaSalle Stop - 3 min walk
Restaurants
Monkey Board - 9 min walk
Chapter IV - 8 min walk
Ruby Slipper Cafe - 8 min walk
Holiday Street Car Restaurant - 10 min walk
The Sazerac Bar - 10 min walk
About this property
SpringHill Suites by Marriott New Orleans Downtown/Canal Street
SpringHill Suites by Marriott New Orleans Downtown/Canal Street offers a great location, putting you within a short 10-minute walk of Canal Street and Saenger Theatre. You can visit the 24-hour fitness centre for a workout or unwind with a drink at one of the 2 bars/lounges. Also, Caesars Superdome and Bourbon Street are within a 15-minute walk. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Canal at South Claiborne Stop is 2 minutes and Canal at North Claiborne Stop is 3 minutes.
Languages
English, Spanish
At a glance
Hotel size
74 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 21
Check-out time is 11:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
Lobby Lounge – This lobby lounge specialises in local cuisine and only serves light fare. Happy hour is offered.
Vue, an ELEVATED rooftop – This rooftop bar specialises in local cuisine and only serves light fare. Happy hour is offered. Open daily.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 150 per pet, per stay
Parking
Valet parking costs USD 39.00 per night
RV/bus/lorry parking is available for an extra charge
Parking is available nearby and costs USD 20 per night (499 ft away)
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and mobile payments. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
SpringHill Suites Marriott Downtown/Canal Street Hotel
SpringHill Suites Marriott New Orleans Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street Hotel
SpringHill Suites Marriott New Orleans Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street Hotel
SpringHill Suites Marriott New Orleans Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street
Frequently asked questions
Does SpringHill Suites by Marriott New Orleans Downtown/Canal Street offer free cancellation for a full refund?
Yes, SpringHill Suites by Marriott New Orleans Downtown/Canal Street does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at SpringHill Suites by Marriott New Orleans Downtown/Canal Street?
Yes, pets are welcome. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at SpringHill Suites by Marriott New Orleans Downtown/Canal Street?
Yes. Valet parking costs USD 39.00 per night. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at SpringHill Suites by Marriott New Orleans Downtown/Canal Street?
Check-in start time: 4 PM; check-in end time: 2 AM. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at SpringHill Suites by Marriott New Orleans Downtown/Canal Street?
No, this hotel doesn't have a casino, but Caesars New Orleans Casino (2-min drive) and Fair Grounds Race Course (5-min drive) are both nearby.
What is there to do at SpringHill Suites by Marriott New Orleans Downtown/Canal Street and nearby?
SpringHill Suites by Marriott New Orleans Downtown/Canal Street has 2 bars and a 24-hour fitness centre, as well as access to a nearby health club.
What's the area around SpringHill Suites by Marriott New Orleans Downtown/Canal Street like?
SpringHill Suites by Marriott New Orleans Downtown/Canal Street is in New Orleans Central Business District, a short 2-minute walk from Canal at South Claiborne Stop and 13 minutes' walk from Caesars Superdome.
SpringHill Suites by Marriott New Orleans Downtown/Canal Street Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very good
28 Nov 2024
Comfortable, clean and close proximity.
Room was clean and comfortable. Only came across one rude employee, but all others were very nice. Hotel is close to street cars. Overall pleasant experience.
Shadey
Shadey, 2-night family trip
Verified Hotels.com guest review
6/10 Good
27 Nov 2024
Shinice
Shinice, 1-night trip
Verified Hotels.com guest review
8/10 Very good
20 Nov 2024
timothy
timothy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2024
50th Birthday Party
I saw very safe. The rooms were spacious and beautiful. The rooftop bar was awesome
Jeff
Jeff, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Nov 2024
Luis
Luis, 1-night trip
Verified Hotels.com guest review
8/10 Very good
8 Nov 2024
Barbara
Barbara, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
17 Oct 2024
Breakfast was horrible. The heating makes so much noise.
Winnie
Winnie, 2-night business trip
Verified Hotels.com guest review
4/10 Fair
16 Oct 2024
Hotel
The traffic at night was crazy. Ambulance and cop sirens, people screaming on the street....i thought it would be better away from the party scene but this was worse. Due to location, I would not stay here again. The beds were very very hard. Back hurt for 2 days after we left.
amanda
amanda, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Oct 2024
Dawn
Dawn, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 Oct 2024
Rosa
Rosa, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 Sep 2024
Charles
Charles, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sep 2024
Donna
Donna, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Sep 2024
Donna
Donna, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Sep 2024
Wet bday weekend
Parking parking parking! Hotel service was good, but hotel parking was down the street which is ok until it rains and guess what it didn't stop, so everytime we needed to make a store run or get food we got what?? Yes wet on top of the $20 parking lot fee. Hotel staff were kind.
Janice
Janice, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Aug 2024
Very Clean with a secure public parking next. And Very Good Breakfast Service.
David
David, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
30 Aug 2024
Safe surrounding, Rooftop bar and lounge has breath-taking views.
payton
payton, 1-night romance trip
Verified Expedia guest review
4/10 Fair
28 Aug 2024
The staff were friendly. The overall cleaniss of the room isn’t great. Sheets have stains and asked housekeeping to change sheets and they did but then the new set of sheets also had stains. If sheets have stains they need to be thrown away. The shower had a little bit of mold. The shower walls were not all the way clean. The floor had only been swept and not mopped. Our feet were black when we walked on it. The parking is inconvenient and there isn’t always a valet attendant on duty. Traveling with little ones I like having access to a washer well apparently their laundry room system has been down for weeks, like why hasn’t that been fixed yet? The hotels looks new and clean but really rooms arent clean. Housekeeping could definitely use some help.
Verified traveller
3-night family trip
Verified Hotels.com guest review
8/10 Very good
20 Aug 2024
2 lamps were not working and also need little more lights
Joseph Augustine
Joseph Augustine, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
17 Aug 2024
Cassandra
Cassandra, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
14 Aug 2024
Perfect hotel for new visitors
Jaime
Jaime, 1-night family trip
Verified Expedia guest review
8/10 Very good
12 Aug 2024
Rebecca
Rebecca, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Aug 2024
Carla
Carla, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 Aug 2024
Self parking $20 was far away. 2 of 3 elevators were broken. Friendly staff, comfortable beds, clean, spacious room. Most of Breakfast was pretty good, turkey sausage, oatmeal with toppings, bagels, muffins but croissant sandwich tasted kind of bad, didn’t eat it.
Candi
Candi, 1-night family trip
Verified Expedia guest review
6/10 Good
9 Aug 2024
Sebastian
Sebastian, 1-night trip
Verified Expedia guest review
8/10 Very good
7 Aug 2024
The hotel was much more prettier in person and breakfast was better than what i expected.