The owner is very RUDE. She is as nasty as previous guests say she is. She also has a lot of terms and conditions which include no room service, no full breakfast on Sundays etc. When we arrived late in Swaziland we got lost, I called her for directions she answered 'Hello, I am asleep'. I inquired about something via an intercom because there is no one at reception she answered "If you had read the notices on the wall you would know xyz". On check out day she interrupted us and knocked on the door and started shouting at us like children for misusing her dishcloth... we had enough and told her about her disgusting behaviour and that it was not a secret. Please, unless you are desperate or can manage confrontation found somewhere else to stay. It's clean but she is a big turn off.