Hyatt House Jersey City

Pros and Cons

It was difficult for me to find the "front" of the hotel. Once I figured out how to get to it, there was no real lobby. Inside were some elaborate bronze gates and unused stairs down to the Safety Deposit boxes, left over from the original bank building that was converted into the hotel. I was shown the elevator and had to go to the top floor to check in. Parking was across the street and every time you take your car out you pay the fee. I think it was about $15/day for a full day. On the positive side, the free breakfast was substantial and there was enough room in the rooftop dining area for social distancing. The view from the dining area is the full skyline of NYC and you can see the Statue of Liberty to the right. The hotel is near the water, almost directly across from the new trade tower. There's a great promenade along the water for walking. Our room was quite large with a nice sitting area. On the negative side, the elevators were problematic. Only 2 go up to the upper floors and they were usually crowded (many times with unmasked guests). When we were leaving I had to wait for the 6th elevator car before one came with enough room for my luggage trolley. Not sure if I would stay there again, but other choices downtown are even more expensive.

Charles, 2 đêm nghỉ cùng gia đình, thg 9 10, 2021

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Great location; no COVID precautions

-Cleanliness spotty - hair in shower from last guest; used plastic glove on floor when we walked into room. -Breakfast buffet - guests crowded in small space, no windows open or other other apparent steps to enhance ventilation; by 9:00am, some food items had run out (breakfast ran until 9:30). -Poor attention to detail - only two bath towels in our room for three guests

2 đêm nghỉ cùng gia đình, thg 9 5, 2021

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Should have spoken to someone here first

Chose this location because of location and rooftop restaurant to celebrate 21st anniversary. Rooftop restaurant dominates hotel ad views. Unable to celebrate 20th. Get here and told rooftop restaurant closed due to private party. Good hotel, but would have chosen differently if this has been told during reservation last week.

Charles, 1 đêm nghỉ cùng gia đình, thg 8 25, 2021

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Overall a pleasant stay, it is very convenient to get to Manhattan and WTC with Path within easy access, will come back again

Hock Eng, 6 đêm nghỉ cùng gia đình, thg 8 25, 2021

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Great location, poor elevator service

This is a fantastic location, right across the river from Manhattan and on the promonade. Very nice room with small efficiency kitchen and modern all around. I rated it lower due to the poor elevator service (3 in the main bank, one tucked away mostly for service) and one was out of order. It was a busy weekend for the hotel - 2 weddings - so the delays were frustrating.

Jennifer, 1 đêm đi nghỉ cùng bạn bè, thg 8 20, 2021

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My stay at the Hyatt House was truly amazing. The "BEST" hotel I've stayed in.

Darnell, 2 đêm đi nghỉ cùng bạn bè, thg 8 19, 2021

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Great Location, Generous Room Sizes.

Booked this hotel for a weekend trip to NJ & NYC. Location is along the waterfront at Exchange Place. You can take the PATH train to NYC in 5 minutes or the local rail around NJ which stops right next to the hotel. We booked two double beds for four people and the room was spacious with a sitting/tv area with sofa bed and kitchenette stocked with cooking tools and dinnerware. There are plenty of paid parking in the area but if you park at 10 Exchange Place which is right across from the hotel they will validate the parking for a discounted price but there are no in-out privileges.

Melia, 2 đêm nghỉ cùng gia đình, thg 8 6, 2021

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Hotel was very dirty! Had multiple broken things in our room. Food for breakfast was terrible and coffee was awful. I’ve stayed at lower end hotels like Holiday Inn and had Starbucks

Jennifer, 4 đêm nghỉ cùng gia đình, thg 7 23, 2021

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The room was nice and comfy. The lady at the door was wonderful! We did have a hard time getting more toilet paper and towels, and a mess in the ice machine room wasn’t cleaned up all weekend. I just think they are short staffed. Good location.

4 đêm nghỉ cùng gia đình, thg 7 21, 2021

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Stunning hotel view and killer staff

Great staff! Made me feel as comfortable as possible. The terrace bar/restaurant is also pretty amazing.

Kristine, 2 đêm nghỉ, thg 7 10, 2021

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