FCH Hotel Providencia - Adults Only

The Hotel is in a quiet and nice neighborhood. It´s nice, clean and the service is good. The bed is very comfortable. The only problem is that the there is not soundproofing so you can hear the people from other rooms, walking through the corridors or doing exercise (our room was just close to the gym) and the other point is that they don´t explain everything they have to offer (for example, we stayed 4 nights and the last day they told us they have a car service that can take you for free anywhere less than 7 km away, it doesn´t make sense they didn´t tell us before because we expend a lot of money in uber that we could have saved) so the point is that they have good services but they don´t explain them to the people (another example is that they have pool, terrace… but they don´t say anything, I just knew because of the pictures on internet). Another improvement they should do is the payment method. I booked with the option of paying in the hotel, but they called me I had to give them by phone (what is very dangerous) my card details so they could charge me one night, or the booking would be cancelled. In case they need the first night payed for booking, they should say that in the hotels.com webpage and everything should go through there. Finally, they allowed me to do a transfer to a bank number they gave me through a whatsapp, and everything worked out well, but anyway it´s a risk.

We had the best time there. We didn't gwt to use the pool but we had breakfast, lunch, and drinks there and it was all delicious! The staff is top notch and made us feel so welcomed. They also had a driver that would take us wherever we needed to go. It was amazing!

Great location

It was amazing, I would recommend this to everyone, they are very attentive.

The staff was so friendly. Excellent service. Delicious food. BEAUTIFUL. Even though the place is kinda small, the room was surprisingly big

Great place to stay at in GDL! Will be comming back for sure.

OMG!!! Amazing staff. Above and beyond to make your stay memorable. Very clean and comfortable. One of the best areas in Guadalajara. Definitely coming back as a regular.

It was an amazing hotel. Im a Marriott snob but this was a beautiful boutique hotel. I'd recommend to anyone

This is one of the best hotel experiences of my life, and I am 71 years old, and lived in Europe and USA. Fantastic room, architecture, service, food, customer service...You can be proud of yourself. You are world class and don’t need to change anything.