Ernest N. Morial Convention Center - 4 min walk - 0.3 km
Canal Street - 8 min walk - 0.7 km
Caesars New Orleans Casino - 9 min walk - 0.8 km
Port of New Orleans - 15 min walk - 1.3 km
Bourbon Street - 16 min walk - 1.4 km
Getting around
Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive
New Orleans Union Passenger Terminal - 17 min walk
St Charles at Girod Stop - 7 min walk
St. Charles at Julia Stop - 7 min walk
Canal at South Peters Stop - 8 min walk
Restaurants
Fulton Alley - 4 min walk
Ruth's Chris Steak House - 4 min walk
Ernst Cafe - 3 min walk
Mulate's - 2 min walk
Pêche - 4 min walk
About this property
The Mercantile Hotel New Orleans
When you stay at The Mercantile Hotel New Orleans, you'll be in a great location, within just a 10-minute walk of Ernest N. Morial Convention Center and Canal Street. You can unwind with a drink at the bar/lounge, and free continental breakfast is available daily between 7:00 AM and 10:00 AM. This eco-certified hotel is also within just a 10-minute walk of Caesars New Orleans Casino and Audubon Aquarium. The helpful staff and breakfast get great marks from fellow travelers. Public transportation is just a short walk: St Charles at Girod Stop is 7 minutes and St. Charles at Julia Stop is 7 minutes.
Languages
English
At a glance
Hotel size
90 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite valet parking (USD 45 per day; includes in/out privileges)
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:00 AM–10:00 AM
Bar/lounge
Coffee/tea in a common area
Snack bar/deli
Working away
Business center
Meeting room
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Art gallery on site
Arcade/game room
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible lounge
Grab bar near toilet
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
Individually decorated
Separate living room
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Microwave
Kitchenette
More
In-room safe
LED light bulbs
Recycling
Guidebooks/recommendations
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Safes in guestrooms can be used for an extra charge
Parking
Valet parking costs USD 45 per day with in/out privileges
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans
Frequently asked questions
Are pets allowed at The Mercantile Hotel New Orleans?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Mercantile Hotel New Orleans?
Yes. Valet parking costs USD 45 per day.
What are the check-in and check-out times at The Mercantile Hotel New Orleans?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.
Is there an onsite casino at The Mercantile Hotel New Orleans?
No, this hotel doesn't have a casino, but Caesars New Orleans Casino (9-min walk) and Fair Grounds Race Course (7-min drive) are both nearby.
What is there to do at The Mercantile Hotel New Orleans and nearby?
The Mercantile Hotel New Orleans has an arcade.
Does The Mercantile Hotel New Orleans have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a refrigerator, a microwave, and a coffee maker.
What's the area around The Mercantile Hotel New Orleans like?
The Mercantile Hotel New Orleans is a short 7-minute walk from St Charles at Girod Stop and 4 minutes' walk from Ernest N. Morial Convention Center. Travelers love the hotel's prime location.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 27, 2024
Our anniversary cruise
We stay there for a short one day trip before we were going to our cruise . The room was very ice. We had a few issues and due to the lack of communication with the person providing the service we did not get our tv in the room working at all , but he changed the light bulb and it took many phones calls and myself going to the reception twice to get trash cans for the room and bathroom. The people in the front office was very nice , just wish they got someone to translate the man who was trying to fix things in our room
Cristina Domingues
Cristina Domingues, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 26, 2024
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 24, 2024
Meagan
Meagan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 19, 2024
John
John, 4-night business trip
Verified Hotels.com guest review
6/10 Good
Nov 18, 2024
Decent
Not a bad place, but the road noise was terrible; glad I had my ear buds. The mattress was thin and the bar was not open. It also took 20 min. for valet to bring our vehicle to us.
Staff were nice and it’s walkable to a lot of things to do.
I’ve stayed in NOLA 4 times and I would stay at the other hotels again, probably not this one though.
Randy
Randy, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 18, 2024
Kelly
Kelly, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 17, 2024
Brittany
Brittany, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 14, 2024
No parking
The staff is not provided parking!😠 They had to park in the valet spots which, obviously makes it hard for guests to get in!
Verified traveler
3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
Katherine
Katherine, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
Chris
Chris, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 8, 2024
Beautiful hotel will plan to stay here again.
Heidi
Heidi, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 8, 2024
Kang
Kang, 4-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 5, 2024
Our first room was flooded from the AC unit. They gave us another room, however, that one had some plumbing issues. They were manageable so we did not reach out to the front desk. They do not clean during your stay so it’s on you to get new towels from the front desk and manage your trash. I was surprised that they do not come up to the room for any support for these. The breakfast was sad. We ate there once and never again during our stay. The staff was nice but not very helpful. The amenities did not match the cost of this hotel so I wouldn’t stay again.
Verified traveler
5-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 3, 2024
Daniela
Daniela, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 1, 2024
michelle
michelle, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 30, 2024
Erin
Erin, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2024
TS stay
Lobby was decorated for the Taylor Swift concert with selfie stations and discounted merchandise. Drink menu at bar was awesome with kid options.
lynn
lynn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2024
Nice place with interesting amenities.
Friendly staff, interesting decor.
Rita
Rita, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2024
Vinshawn
Vinshawn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2024
Great experience!
The staff was wonderful! So friendly! Check in was so easy and when we got valet it was quick considering how busy the weekend was! The rooms were comfy and we had everything we needed. We ate after the concert in the hotel and the food was wonderful too!
Missie
Missie, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2024
Megan
Megan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 23, 2024
Great place to stay
Staff was very nice and helpful. Bartender was friendly. Room was large and comfortable