4/10 - Khá
22 tháng 9, 2023
pretty hotel..lackluster experience
I must admit that my recent stay at this hotel has left me extremely upset and disappointed. While I appreciate the aesthetics of the property and its potential, the overall experience during my stay was far from satisfactory for the price I paid for the room.
I was shocked to find that my room lacked a basic amenity - a refrigerator. It is almost unheard of for a hotel room not to be equipped with such a standard feature. This made it impossible to store perishable items and beverages, and negatively impacted my overall comfort during the stay. (And yes there was a locked fridge in the room for purchasable items but it was not well stocked and there were no snacks stocked at all. )
It is evident that the hotel is significantly short-staffed. This issue became painfully apparent when housekeeping came knocking on my door an astonishing three to four times before noon, disrupting my privacy and making me feel as if I was an inconvenience to the staff rather than a valued guest. I felt like I was being kicked out...That is entirely unacceptable and left me feeling really upset. One deciding factor that I chose this hotel on was for the noon checkout. Also, when leaving my room at noon my keycard would not work on the elevator's key sensor to go down stairs. (Another couple in the elevator had the same issue)
(During my stay) I attempted to call the hotel from my cell phone to ask about some information, but my calls went unanswered. It seemed as if the phone lines were
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