2/10 - Kém
30/06/2025
Never again
I was told I owed £154, but I had receipts saying I’d paid £77 already, this caused an argument, I walked off £154 paid. We went back at 3 pm to book in and (male) receptionist wanted an apology, I refused causing another argument and they wouldn’t let us book in. Hotel called police saying I wouldn’t leave, but all I was saying was if you won’t book us in give me a refund and I’ll go somewhere else, but they wouldn’t and insulted me about my age ?. I again walked of and hotels.com won’t help me get refund as hotels receipt isn’t itemised ?
Carl
Carl, nghỉ 2 đêm
Nhận xét của khách thực Hotels.com