TUI BLUE Palm Beach Palace

OUTSTANDING experience

Absolutely wonderful — HIGHLY recommend!

Robert, 4 đêm nghỉ, thg 9 19, 2021

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Very nice

Ismail, 2 đêm đi công tác, thg 1 1, 2020

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Every thing was great nothing bad good stuff good reception clean rooms

2 đêm nghỉ cùng gia đình, thg 12 29, 2019

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Digne d’un 5 étoiles!

Digne d’un 5 étoile, tout était parfait.

Nizar, 3 đêm nghỉ, thg 12 18, 2019

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booked a suite, got something else, rude reception

overall it was a great stay, HOWEVER, I booked a suite through hotels.com with pictures showing the red suite, instead, I was given a blue one which is totally different with the one on hotels.com after I checked in late at night, I informed the reception that it's not the room I booked, the next day I went to the reception and asked for the suite I booked, however, the rude reception lady working on the same shift with Mr. Nouredin claimed that it's not the suite we booked and she was yelling at me and my wife that it's my mistake not their's while I provided the pictures of the suite while I booked but Mr. Noureddine her colleague knew it's their fault but he couldn't do anything, anyway, I paid for the extra to get the suite I wanted with the private jacuzzi as it was a surprise for my wife. the reception lady didn't even say hello or asked about our stay or how is everything going as if she was mad that we paid the extra and got the suite we wanted. it was our honeymoon stay and I did inform the hotel about it but they didn't prepare any kind of floral decoration or surprise for us (they had our booking 2 weeks before), the food, however, was great and most of the staff are great especially the suite maid. the hotel also had enough space to park a car while I was in a rush and it was very cold outside, but the hotel security asked me to park the car far from the reception while I was staying on off-season and absolutely no buses to enter or leave the hotel.

Ilyes, 3 đêm nghỉ, thg 12 14, 2019

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Beautiful place, great people!

The hotel is beautifully designed, the staff were all nice and friendly. The food was good, but the baked goods were amazing.. I loved every aspect of my stay, and I would love to go back.

Lina H Mohamed, 1 đêm đi công tác, thg 11 20, 2019

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This was not a good experience whatsoever. Every activity we could possibly want to sign up for was sold out upon arrival, and the staff would make no exceptions or accommodations to help us enjoy our experience. This hotel is for people who want to visit Tunisia but have no interaction with the local population or culture -- it's for older retirees and xenophobic people. Further, the hotel lists certain offerings that turn out to be completely fabricated. For example, what was listed as a "late riser" breakfast at the Blue Flamingo restaurant was actually just an employee in a chef's hat who spoke no English, who handed us a plate of cut tomatoes.

2 đêm đi nghỉ cùng bạn bè, thg 9 5, 2019

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We reserved four double rooms for four people. One in our group tried to check in and he was denied entry because he was delayed the day before and checked in a day late. They cancelled the reservation without any notice and our guest was stranded until we made a big fuss about it. Even then the staff was argumentative and unaccommodating. Very disappointing.

Amanda, 2 đêm đi công tác, thg 9 4, 2019

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Poor management, ok overall.

Stay was ok. Poor management and they will it give you the same room your booked online. The hotel has one restaurant only for all inclusive. Then you are allowed to book one reservation per stay at a special restaurant but you can never have a spot at this restaurants because they say it’s booked all the time.

Mohamed, 4 đêm nghỉ cùng gia đình, thg 8 26, 2019

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The staff was very helpful and nice. the property is excellent and we enjoyed our stay

4 đêm nghỉ cùng gia đình, thg 8 1, 2019

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